InfySupport

Digital tickets management system that allows customers to raise issues and trace its status and responses. it offers your team / agents to use it and its come up with very smooth and easy flow.

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Features

Multilingual

We are supporting 7 different languages.

Dashboard

All the information to manage at a glance for Admin & Client.

Agents

Manage all agents and their assigned tickets here.

Customers

Customer will create tickets and raise issues to support system.

Tickets

Manage all tickets by status and category wise.

Category

Manage all categories and see tickets for that category.

Chat

Customer and Agent start communication with each other.

FAQs

Manage website FAQs to answer users' frequently asked questions.

Settings

Manage all your application settings from here.

Screenshots

public-tickets
Public Tickets
landing
Landing
dashboard
Dashboard
add-agent
Add Agent
customer-details
Customer Details
categories
Categories
ticket-details
Ticket Details
new-conversation
New Conversation
settings
Settings