InfySupport

Introduction

The goal of InfySupport is to help customers to create issues / tickets easily. InfySupport is solution for tickets management for Product Authors who are managing complex systems.

It comes with the following core features:

  • Landing Page
  • Admin Portal
  • Dashboard
  • Customers
  • Agents
  • Ticket Categories
  • Tickets
  • FAQs
  • Settings
  • Agent Portal
  • Assigning Tickets
  • Ticket Replies
  • Change Ticket Statuses
  • Customer Portal
  • Tickets Creation

and many more...

Technologies Used

This system uses multiple technologies to give the best possible experience.

  • PHP with Laravel Framework 7.0
  • Livewire
  • MySQL 5.7+
  • jQuery
  • Ajax