{
"name": "E-commerce Return Pickup Auto Reminder",
"nodes": [
{
"parameters": {
"rule": {
"interval": [
{
"triggerAtHour": 10
}
]
}
},
"type": "n8n-nodes-base.scheduleTrigger",
"typeVersion": 1.3,
"position": [
-272,
-80
],
"id": "11c2e641-96e5-4503-af57-f9d68e1067a9",
"name": "Schedule Trigger"
},
{
"parameters": {
"from": "+14155238886",
"to": "=+917984780565",
"toWhatsapp": true,
"message": "={{ $json.message_text }}",
"options": {}
},
"id": "e2a40e76-f691-4d64-8099-1b0c39ce718e",
"name": "Send WhatsApp Notification",
"type": "n8n-nodes-base.twilio",
"typeVersion": 1,
"position": [
576,
-64
],
"credentials": {
"twilioApi": {
"id": "vTM9zbcO5mzo9dps",
"name": "Twilio account 3"
}
}
},
{
"parameters": {
"documentId": {
"__rl": true,
"value": "1P-rwG-J_Wqj_SAVIgQC49qzp6bA42v-S5Y9vwBASwDg",
"mode": "list",
"cachedResultName": "Return Pickup Data",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1P-rwG-J_Wqj_SAVIgQC49qzp6bA42v-S5Y9vwBASwDg/edit?usp=drivesdk"
},
"sheetName": {
"__rl": true,
"value": "gid=0",
"mode": "list",
"cachedResultName": "Sheet1",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1P-rwG-J_Wqj_SAVIgQC49qzp6bA42v-S5Y9vwBASwDg/edit#gid=0"
},
"filtersUI": {
"values": [
{
"lookupColumn": "Pickup Date",
"lookupValue": "={{ $today.format('MM-dd-yyyy') }}"
},
{
"lookupColumn": "Status",
"lookupValue": "Pending"
}
]
},
"options": {}
},
"type": "n8n-nodes-base.googleSheets",
"typeVersion": 4.7,
"position": [
-64,
-80
],
"id": "bf7129d5-5543-4660-a43f-ce27d453764d",
"name": "Get Pickup Scheduled Data",
"credentials": {
"googleSheetsOAuth2Api": {
"id": "WdaCQmtoNquNSoAA",
"name": "Suresh_Google Sheets"
}
}
},
{
"parameters": {
"options": {}
},
"type": "n8n-nodes-base.splitInBatches",
"typeVersion": 3,
"position": [
336,
-80
],
"id": "6fe2c5f3-5084-4cf0-a7b7-393fa6b27b11",
"name": "Loop Over Items"
},
{
"parameters": {
"method": "POST",
"url": "https://api.twilio.com/2010-04-01/Accounts/AC04242f0bc72f9e169f149705db3ac498/Calls.json",
"authentication": "predefinedCredentialType",
"nodeCredentialType": "twilioApi",
"sendBody": true,
"contentType": "form-urlencoded",
"bodyParameters": {
"parameters": [
{
"name": "Twiml",
"value": "= {{ $('Loop Over Items').item.json.voice_message }}"
},
{
"name": "To",
"value": "+917984780565"
},
{
"name": "From",
"value": "+15707984747"
}
]
},
"options": {}
},
"type": "n8n-nodes-base.httpRequest",
"typeVersion": 4.3,
"position": [
736,
-64
],
"id": "b45b1bbe-5dfe-4021-8e65-3efeb7cb06f6",
"name": "Place Voice Call Reminder",
"credentials": {
"twilioApi": {
"id": "vTM9zbcO5mzo9dps",
"name": "Twilio account 3"
}
}
},
{
"parameters": {
"operation": "update",
"documentId": {
"__rl": true,
"value": "1P-rwG-J_Wqj_SAVIgQC49qzp6bA42v-S5Y9vwBASwDg",
"mode": "list",
"cachedResultName": "Return Pickup Data",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1P-rwG-J_Wqj_SAVIgQC49qzp6bA42v-S5Y9vwBASwDg/edit?usp=drivesdk"
},
"sheetName": {
"__rl": true,
"value": "gid=0",
"mode": "list",
"cachedResultName": "Sheet1",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1P-rwG-J_Wqj_SAVIgQC49qzp6bA42v-S5Y9vwBASwDg/edit#gid=0"
},
"columns": {
"mappingMode": "defineBelow",
"value": {
"Status": "Reminder Sent",
"Phone Number": "={{ $('Loop Over Items').item.json.phone }}"
},
"matchingColumns": [
"Phone Number"
],
"schema": [
{
"id": "Order ID",
"displayName": "Order ID",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "Customer Name",
"displayName": "Customer Name",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "Phone Number",
"displayName": "Phone Number",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": false
},
{
"id": "Product",
"displayName": "Product",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "Customer Address",
"displayName": "Customer Address",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "Return Reason",
"displayName": "Return Reason",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "Pickup Date",
"displayName": "Pickup Date",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true,
"removed": true
},
{
"id": "Status",
"displayName": "Status",
"required": false,
"defaultMatch": false,
"display": true,
"type": "string",
"canBeUsedToMatch": true
},
{
"id": "row_number",
"displayName": "row_number",
"required": false,
"defaultMatch": false,
"display": true,
"type": "number",
"canBeUsedToMatch": true,
"readOnly": true,
"removed": true
}
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {}
},
"id": "2c535d13-7515-4d5b-99ff-199e1390fc4e",
"name": "Update Reminder Status",
"type": "n8n-nodes-base.googleSheets",
"typeVersion": 4.7,
"position": [
912,
-64
],
"credentials": {
"googleSheetsOAuth2Api": {
"id": "WdaCQmtoNquNSoAA",
"name": "Suresh_Google Sheets"
}
}
},
{
"parameters": {
"mode": "runOnceForEachItem",
"jsCode": "// const customerName = $json[\"Customer Name\"];\n// const phone = $json[\"Phone Number\"];\n// const product = $json.Product;\n// const address = $json[\"Customer Address\"];\n// const returnReason = $json[\"Return Reason\"];\n// const pickupDate = $json[\"Pickup Date\"];\n// const orderId = $json[\"Order ID\"];\n\n// const message = `Hello ${customerName},\\n\\nThis is a reminder that your return pickup for ${product} is scheduled for today ${pickupDate}.\\n\\nPickup Address: ${address}\\nReturn Reason: ${returnReason}\\n\\nPlease keep your package ready for collection.\\n\\nThank you!`;\n\n// return {\n// message_text: message,\n// phone: phone,\n// order_id: orderId,\n// customer_name: customerName,\n// product: product,\n// row_id: $input.item.json.row_id\n// };\n\nconst customerName = $json[\"Customer Name\"];\nconst phone = $json[\"Phone Number\"];\nconst product = $json.Product;\nconst address = $json[\"Customer Address\"];\nconst returnReason = $json[\"Return Reason\"];\nconst pickupDate = $json[\"Pickup Date\"];\nconst orderId = $json[\"Order ID\"];\n\n// SMS / WhatsApp message\nconst message = `Hello ${customerName},\\n\\nThis is a reminder that your return pickup for ${product} is scheduled for today.\\n\\nPickup Address: ${address}\\nReturn Reason: ${returnReason}\\n\\nPlease keep your package ready for collection.Pickup will be completed before 11PM.\\n\\nThank you!`;\n\n// VOICE MESSAGE (for Twilio )\nconst voiceMessage = \n `Hello ${customerName}. ` +\n `This is a reminder that your return pickup for ${product} is scheduled today. ` +\n `The pickup address is ${address}. ` +\n `and pickup will be completed before 11PM. ` +\n `Please keep your package ready for collection. Thank you.`;\n\n// Return both\nreturn {\n message_text: message,\n voice_message: voiceMessage,\n phone: phone,\n order_id: orderId,\n customer_name: customerName,\n product: product,\n row_id: $input.item.json.row_id\n};\n"
},
"id": "d75236a6-7790-4853-885c-4f77aa243952",
"name": "Create WhatsApp & Voice Call Message",
"type": "n8n-nodes-base.code",
"typeVersion": 2,
"position": [
128,
-80
]
},
{
"parameters": {
"content": "## Google sheet\n\nhttps://docs.google.com/spreadsheets/d/1P-rwG-J_Wqj_SAVIgQC49qzp6bA42v-S5Y9vwBASwDg/edit?usp=sharing",
"height": 144,
"width": 352
},
"type": "n8n-nodes-base.stickyNote",
"typeVersion": 1,
"position": [
-272,
-256
],
"id": "51e18e45-8703-4d99-9bfc-ad577d629ebb",
"name": "Sticky Note"
}
],
"pinData": {},
"connections": {
"Schedule Trigger": {
"main": [
[
{
"node": "Get Pickup Scheduled Data",
"type": "main",
"index": 0
}
]
]
},
"Send WhatsApp Notification": {
"main": [
[
{
"node": "Place Voice Call Reminder",
"type": "main",
"index": 0
}
],
[]
]
},
"Get Pickup Scheduled Data": {
"main": [
[
{
"node": "Create WhatsApp & Voice Call Message",
"type": "main",
"index": 0
}
]
]
},
"Loop Over Items": {
"main": [
[],
[
{
"node": "Send WhatsApp Notification",
"type": "main",
"index": 0
}
]
]
},
"Place Voice Call Reminder": {
"main": [
[
{
"node": "Update Reminder Status",
"type": "main",
"index": 0
}
]
]
},
"Create WhatsApp & Voice Call Message": {
"main": [
[
{
"node": "Loop Over Items",
"type": "main",
"index": 0
}
]
]
},
"Update Reminder Status": {
"main": [
[
{
"node": "Loop Over Items",
"type": "main",
"index": 0
}
]
]
}
},
"active": false,
"settings": {
"executionOrder": "v1"
},
"versionId": "0c11bf64-29c2-4990-9ff7-334002b8e72a",
"meta": {
"templateCredsSetupCompleted": true,
"instanceId": "9272721148ea09184b6bbb7ce6219dab088562dd450e2df8280d57c2e34c7d84"
},
"id": "Lia33yeHMTNLyBkH",
"tags": []
}