InfySupport Agent Panel

Dashboard

The Dashboard provides an overview of total categories, open and closed ticket counts, and a new vs. closed ticket chart. Users can filter the data by category, and date range to gain detailed insights.

Tickets

View and manage your ticket lists using status and category filters for efficient tracking and organization.

Conversations

Manage and view your chat interactions seamlessly. Access both active and archived chat lists, and easily initiate new one-on-one conversations.