InfySupport Introduction
The goal of InfySupport is to help customers to create issues / tickets easily. InfySupport is solution for tickets management for Product Authors who are managing complex systems.
It comes with the following core features:
- Landing Page
- Admin Portal
- Dashboard
- Customers
- Agents
- Ticket Categories
- Tickets
- FAQs
- Settings
- Agent Portal
- Assigning Tickets
- Ticket Replies
- Change Ticket Statuses
- Customer Portal
- Tickets Creation
and many more...
Technologies Used
This system uses multiple technologies to give the best possible experience.
- PHP 7.4 with Laravel Framework 8.0
- Livewire
- MySQL 5.7+
- jQuery
- Ajax