Our Latest Blog Posts

latest-post

Businesses are always looking for new ways to improve efficiency and promote smoother customer service. A relatively new trend that has become popular over the past several years is using ChatGPT, a next-level chatbot based on OpenAI's language models. ChatGPT humanizes responses with a chorus of text. Text responses are human-made personas. This often quickly revolutionizes how businesses interact with their customers.

Understanding the Role of ChatGPT in Business

So, let us start with the basics of ChatGPT before discussing how to customise it and what it can do for you. ChatGPT is a question answering language model that leverages the power of deep learning algorithms to craft human-like responses for addressing user queries. These models utilise a huge dataset of text from the internet to produce coherent and contextually related answers.

One of the most important strengths of ChatGPT is its ability to perform a diverse range of functions, such as responding to FAQs or giving suggestions. Businesses spanning a broader array of industries could utilise it in different ways thanks to its flexibility.

The Basics of ChatGPT

How does ChatGPT work with input and output? Users will type in their questions or ask the chatbot, and ChatGPT then replies with a suitable answer based on its understanding of all text. Usually facilitated by a chat interface built into a website or app.

ChatGPT's amazing ability to mimic human conversation often convinces users that they are talking to a real person. Human-like behaviour is made possible by a combination of pre-training on a wide range of text data and fine-tuning on specific custom datasets.

The Importance of Customization in Chatbots

Even though ChatGPT provides a powerful out-of-the-box solution, customization is an essential part of leveraging its full potential for business use. Adjusting the chatbot to your brand’s tone and specific needs is effective for improving customer satisfaction and making the human-computer interaction more personalised.

First, customization helps businesses in creating a chatbot that fits their brand needs. Over time, a chatbot is likely to communicate with hundreds or thousands of customers, and for a business, it is important to retain a high level of customer recognising the brand. A well-customised chatbot will speak with a customer using a language, tone, and style specific to a brand, and this will positively affect the customer recognition of a brand.

Second, customization is also highly useful for training ChatGPT to be a more competent assistant in a specific industry. For example, it can be trained on specific medical terms and how to respond to patients’ queries in the medical field. The same can be said about an e-commerce field: after customisation, an e-commerce chatbot will have a chance to provide a customer with more specific information, such as tailored product recommendations, based on their product-viewing history and preferences.

In conclusion, while customization is a time-consuming process, it can help to create a chatbot that is not a generic assistant, but a truly unique one. The benefits attached to this will be heard in the level of customer satisfaction, the level of efficiency, and business profitability.

The Process of Customizing ChatGPT

Customizing ChatGPT requires a systematic approach to prevent the situation where existing functionality is upset by new features before customisation is complete. We need to take a look at the various steps involved in configuring ChatGPT so that it can serve your specific needs:

Identifying Your Business Needs

Before embarking on the customization journey, it's crucial to identify your business objectives and how ChatGPT can help achieve them. Whether you aim to automate repetitive tasks, provide instant responses to customer queries, or foster engagement, having a clear understanding of your business needs sets the foundation for successful customization.

Moreover, conducting market research and analysing customer feedback can provide valuable insights into the type of interactions your audience expects. By understanding your target demographic and their preferences, you can tailor ChatGPT to deliver personalised and relevant responses, enhancing the overall user experience.

Tailoring ChatGPT to Your Business

The first step after defining your objectives is to customise ChatGPT to be relevant to your company and cater to its unique needs. To do so, you will need to provide the chatbot with training data appropriate to your sector and domain.

Utilising a custom dataset consisting of examples of contextually relevant questions and answers derived from your faculty and fine-tuning properties will aid in generating responses that are accurate and contextually relevant. Finally, the model’s capabilities should always be tested, and its performance should be refined over time.

You can also facilitate the flow of data and improve the chatbot’s functionality by connecting ChatGPT to your CRM system or other platforms. The AI model relies on data from a variety of sources to provide users with more personalised solutions and suggestions, which boosts customer satisfaction and results in repeat business.

Benefits of Using Custom ChatGPT

Custom ChatGPT has tons of benefits that can make it go a long way in improving your business operations and customer experience. Let’s discuss,

Enhancing Customer Service

Businesses that want to be successful have quality customer service or personalised functionality gates. ChatGPT can be tailor-made to understand what your customers are asking and answer them accordingly, thus optimising the support process and helping resolve issues faster.

Additionally, ChatGPTs capacity to handle a high number of concurrent conversations enables businesses to serve multiple customers at the same time, leading to an even faster response and, therefore, helping maintain greater customer satisfaction! Say a customer has an intricate situation that needs minute-by-minute support. Not only does Custom ChatGPT know how to read the problem precisely, but it can also look for solutions piece by piece gratifying an enhanced customer service experience.

Streamlining Business Operations

With a Custom ChatGPT, internal operations can also turnaround as automating repetitive tasks and helping employees in their day-to-day jobs are some of the ways it can make an impact. By scheduling the appointment to give reports, these boring and tedious tasks can be done with ease from Chatbots freeing hours of workforce time so that your team can spend more energy on real work.

In addition to this, integrating ChatGPT with your CRM system means the chatbot can update you in real-time as customers interact and offer preferences or feedback. This kind of smooth integration helps various departments within an organization to manage data more efficiently and make better-informed decisions, ultimately leading to increased operational efficiency.

Potential Challenges and Solutions with Custom ChatGPT

The ability to customise ChatGPT is full of promise, however, there are limitations and hurdles that businesses should be mindful of as they start using it. Here, I will explain about two key issues along with their solutions,

Addressing Common Concerns

A typical fear with AI chatbots is that it can produce inaccurate outcomes which might lead to incorrect and misleading information. In order to offset this, businesses should establish sufficient testing coverage so as to approve the replies provided by ChatGPT. Monitoring, feedback loops and the escalation process are designed so that anything there is out of spec can be identified in near real time.

Reliability and accuracy of the answers that are given by AI chatbots is an essential thing to consider both for maintaining trust with customers keeping their satisfaction level high. This directly improves the responses ability which in turn making it more relevant to the new situation being discussed, for a business that employs chatbot developers and having them actively manage by continually updating training data gets better performance out of their chatbots. Also, a human-in-the-loop mechanism that allows the interference of manpower is also an additional layer for ensuring data quality.

Overcoming Implementation Hurdles

Although challenging, it is possible to roll out a custom version of ChatGPT by businesses that have little or no experience in AI implementations. That said, it becomes far easier to implement when working alongside established AI solution providers. These specialists can walk you through implementation and customization, provide the necessary training to your team to utilize it effectively, and constant support for managing change.

In addition, doing the proper research and analysis of your unique business needs prior to jumping into customization ensures as smooth a process as possible and avoids unnecessary roadblocks along way. When you work hand in glove with the AI-solution provider to set specific goals, develop KPIs and lay out a clear path it makes sure that whatever customization effort has been done is perfectly aligned with your business objectives.

Future Trends in Chatbot Technology

The evolution of chatbot technology continues to shape the future of customer interactions. Here are two trends that are expected to drive the development of custom ChatGPT:

AI and Machine Learning in Chatbots

The utilisation of AI and machine learning in chatbots renders them with the ability to learn from user interactions and become personalised over time. This journey of learning from transactions helps in enhancing the accuracy and responsiveness of your chatbot, thereby turning into a more dependable tool for businesses.

The Future of Custom ChatGPT in Business

With the development of technology, every successful business may profit significantly from using custom ChatGPT. No matter if it is used for creating unique marketing campaigns or more efficient support systems, it is apparent that the tool will help businesses interact with their customers better and, in some cases, be the defining factor of success.

Over the next several years, demand for chatbots such as with ChatGPT are expected to soar even higher, given an increasing portion of shopping and socialisation now occurs online. The world is coming to think of chatbots with AI and machine learning that can provide real-time personalised responses to customers on the GO from businesses.

Custom ChatGPT is far more than just the future of customer service. Modern healthcare, education, and plenty of other industries are now actively using chatbots to improve the efficiency of services, organise information in more digestible ways, and simply create exciting user experiences. This tool’s flexibility and adaptability will allow it to take the leading positions in numerous fields and adapt to the new requirements demanded by these industries.

Would you like to be among the first to try this innovation? Then try InfyGPT today!

September 07, 20249 minutesuserAnkit Kalathiya

Posts

The Difference Between UX and UI Design

UX and UI designs are similar and are often used interchangeably. In fact, these two words have completely different meanings and relay different activities. These two businesses have essentially been around for years, but only recently have been involved in the technology industry, which has been renamed to encourage UI and UX designers.

These two components are essential when it comes to digital products, but the roles are very different. They refer to various aspects of both product development as well as the actual design process. Although UX means "user experience" and UI means "user interface", both jobs cover much more than they seem, which makes learning UX and UI more important at the same time.

User Experience Design (UX)

Originally defined by a cognitive scientist named Don Norman, the term "user experience" was defined before the 21st century. He described UX as "all aspects of the end-user interaction with the company, its services, and its products".

UX can be applied to anything in life that creates an experience. Whether it's a website, a mobile app, a theme park, or a tea party. UX doesn't have to be related to anything in the world of graphic design. User experience is the user's interactions and user "experience" with a product or service.

When it comes to digital products or services, UX is concerned with how a web page, mobile application, or software perceives the user. This may include simplifying the website checkout process or simplifying the application for general use.

uxdesign

You could say that a UX design job requires marketing, design, and project management skills. It is a complex role. Regardless of whether it is being applied to a car, shoe, or website, UX Designer's main goal is to create a simple and pleasant user experience. The product needs to communicate the owner’s goals, while also meeting the needs of the user.

User Interface Design (UI)

UX and user interface (UI) are often compared or grouped in the same job description. These two modes are very different, leaving the UI to be misinterpreted.

Often when looking at job descriptions for UI offerings, you will see a closer description of graphic design. Although UI positions sometimes deal with parts of branding or even frontend development, they do not indicate the original position.

User interface design is a digital term. This is mainly where it differs from UX. A UI is simply an interaction between a user and a digital product or service. This may include a touchpad that allows you to select your coffee from an automatic coffee machine or from your computer screen. It also deals with applications and websites that look and feel how the user interacts with the product.

uidesign

The main purpose of the UI is that the designer will use design tools that enable better communication between the designer and the developer. This in turn will facilitate implementation with developers.

The user interface is an incredibly important element that allows the user to trust the brand. The UI designer is also responsible for relaying the message of the product as well as its research and content into a compelling display or experience.

UX vs. UI

The comparison of UX and UI is almost like apple and orange. If you take the human brain with the right hand representing creativity (usually left-handed individuals), this would be the UI design. If the left side of the brain represents the analysis (usually right-handed individuals), then the left side UX.

ui_ux

UI design is creative, fuzzy, beautiful, and presentable. UX design is, alternatively, the optimization, organization, and structure of the data to be implemented. Without one or the other, the project cannot be completed. To complete the product, you may not lack UX or UI. Despite this, they have completely different roles with different functions.

In general, a UX designer will need to fully map the entire user's journey to solve a specific problem in a product. Much of the UX Designer's job is to understand the user's problems and how to solve them. UX designers work by researching to understand the users they are targeting and what their needs will be.

Alternatively, UI designers consider all aspects of the visual elements. Everything from the first screen to the last screen. The UI designer will make sure the colors are readable. This may include ensuring that a partially blind 65-year-old feels comfortable using the same screen as a normal 13-year-old.

February 25, 20224 minutesauthorKishan Savaliya
How to check Laravel logs with UI Interface ?

Debugging the most important thing that developers always need while developing things.

If it's about local environments then we can easily check our logs by putting logs to local but when it's about live environments it's a time-consuming process.

We have to go to the files and open/download those files to local and then we are able to check live logs.

Here we are going to one package that will provide us the UI interface and we can easily check all our logs there.

We can also clear / delete our logs files from there. its better to use daily logs so we can trace logs easily.

Let's see how we can integrate that package to our existing laravel application.

Installation

composer require rap2hpoutre/laravel-log-viewer

Add Service Provider to config/app.php in providers section

Rap2hpoutre\LaravelLogViewer\LaravelLogViewerServiceProvider::class,

Access Logs UI By adding a new route

Route::get('logs', [\Rap2hpoutre\LaravelLogViewer\LogViewerController::class, 'index']);

That's it and you can see all the logs thereby accessing the given route.

That will saves lots of debugging time, hope that will help you :)

February 25, 20221 minuteauthorVishal Ribdiya
ERP Testing Insights: How to do ERP Testing ?

What Is ERP Testing?

Before going into ERP testing, we've to know about the ERP. ERP stands for Enterprise Resource Planning.ERP Testing is critical since each business can customise its workflow depending on the needs of their organisation. When doing ERP testing, the tester has got to understand the business workflows, data flows, and ERP modules. Then only he/she are going to be ready to test and ensure the system implementation is suiting their organisation.

How To Do ERP Testing?

ERP Testing mainly focuses generally on functional testing and performance testing. The next preference is given for the mixing between the modules and therefore the data flows. ERP testing are often done either manually or automatically. ERP testing are often wiped out the below phases:

Identify the business processes and define the scope of testing.

Setting up a test system. Prepare Test Plan. Prepare the test suites. Create test data sets. Write test cases.(manual/automated) Test Execution. Prepare Test Reports.

Different Types Of ERP Testing

Functional Testing: Functional testing will cover the aspects of compatibility, localisation, integration with other systems, etc. The testing are often done either manually or by automation. This is the primary testing type got to be conducted since the functional workflow should work flawlessly. After functional testing completed, the opposite sorts of testing got to be performed. The testing are often done by manual or automated testing.

Integration Testing: Integration testing usually conducted when an application is interacting with multiple components. The components need to be tested individually. After the completion of the testing of the modules, it must be tested with all components as an entire workflow. Then only the system should work sort of a single unit at the top after integration seamlessly.

Performance Testing: Performance testing usually conducted to make sure what percentage users can access the system at an equivalent time and what's the reaction time during that. The user volume and therefore the concurrent usage are going to be more after the implementation of ERP systems. It is critical to try to to the performance testing of the ERP system since it's to interact with multiple applications.

Security Testing: Security testing is conducted to make sure that the system follows the quality security policies and rules. It helps to spot risks, threats, and vulnerabilities of the system. After identifying the vulnerabilities, those should be fixed and tested before the implementation of the ERP system.

February 25, 20222 minutesauthorNayan Patel
How To Add Google In-App Review for Android

Integrating in-app reviews is very easy. It can be achieved with very minimal code. Let's see how to integrate it.

1. As the In-App Review is a part of the Play core library, we need to add the required dependencies to our app's build.gradle (app level) file,

implementation “com.google.android.play:core:1.8.0”
implementation "com.google.android.material:material:1.3.0-alpha02"

2. First, we need to create the instance of ReviewManager which would help us to start the API. We create the instance using,

ReviewManager manager = ReviewManagerFactory.create(this);

Now, using this manager object, we have to request the flow to launch the In-App review flow.

 ReviewManager manager = ReviewManagerFactory.create(this);
 Task<ReviewInfo> request = manager.requestReviewFlow();
 request.addOnCompleteListener(task -> {
      if (task.isSuccessful()) {
// We can get the ReviewInfo object
      ReviewInfo reviewInfo = task.getResult();
      } else {
// There was some problem, continue regardless of the result.
      }
 });

A complete code is required for the in-app review flow.

MainActivity.java
import android.os.Bundle;
import androidx.appcompat.app.AppCompatActivity;
import com.google.android.material.dialog.MaterialAlertDialogBuilder;
import com.google.android.play.core.review.ReviewInfo;
import com.google.android.play.core.review.ReviewManager;
import com.google.android.play.core.review.ReviewManagerFactory;
import com.google.android.play.core.tasks.Task;

public class MainActivity extends AppCompatActivity {

   private ReviewManager reviewManager;

   @Override
   protected void onCreate(Bundle savedInstanceState) {
       super.onCreate(savedInstanceState);
       setContentView(R.layout.activity_main);
       init();
   }

   private void init() {
       reviewManager = ReviewManagerFactory.create(this);
       findViewById(R.id.btn_rate_app).setOnClickListener(view -> showRateApp());
   }

   public void showRateApp() {
       Task<ReviewInfo> request = reviewManager.requestReviewFlow();
       request.addOnCompleteListener(task -> {
           if (task.isSuccessful()) {
               ReviewInfo reviewInfo = task.getResult();
               Task<Void> flow = reviewManager.launchReviewFlow(this, reviewInfo);
               flow.addOnCompleteListener(task1 -> {
               });
           } else {
               showRateAppFallbackDialog();
           }
       });
   }
   private void showRateAppFallbackDialog() {
       new MaterialAlertDialogBuilder(this)
               .setTitle(R.string.rate_app_title)
               .setMessage(R.string.rate_app_message)
               .setPositiveButton(R.string.rate_btn_pos, (dialog, which) -> {

               })
               .setNegativeButton(R.string.rate_btn_neg,
                       (dialog, which) -> {
                       })
               .setNeutralButton(R.string.rate_btn_nut,
                       (dialog, which) -> {
                       })
               .setOnDismissListener(dialog -> {
               })
               .show();
   }
}

How to test the In-App Review?

To check the in-app review flow, you must already have the app approved on Playstore. This does not mean that the application should be available to the public. At the very least, you should have an account ready for internal testing or internal application sharing.

  • You can use Internal Test Track to release the app and test the in-app review flow.
  • You can use Internal App Sharing to test the in-app review flow.

You can find more information about the test part on the Android Developer page.

February 11, 20222 minutesauthorVivek Beladiya
CSS NameSpacing ClassName

Namespacing can be used in any type of programming language, and the advantages are innumerable. However, with CSS, some of the advantages are not particularly obvious. We will take a look at the two most common namespacing usages in CSS and we will discuss their advantages in more detail.

Variables

Using variables in CSS is the simplest and the most common use. Let’s take a look at the following SCSS example code:

`` // Our common variables

// Fonts $f_arial: Arial, Helvetica, sans-serif

// Colors $c_red: #FF0000; $c_black: #000;

// Z-indices $z_index_back: -1; $z_index_base: 1; $z_index_max: 9999;

// Animation Timings $t_medium_animation: 200ms;

// Breakpoints $b_mobile: 700px; $b_desktop: 1200px; ``

we have defined five different organizational categories:

  • $f_ font and webfont families
  • $c_ color codes
  • $z_ z-indices used throughout the application
  • $t_ animation timings
  • $b_ responsive breakpoints

The biggest advantages of utilizing the organizational categories structure with variables as described above are code clarity and rapid development. This is especially important in large teams where more developers work on the same CSS files. One more notable advantage is added autocomplete feature. Simply by entering a $f in our IDE, we will get an autocomplete list of all declared fonts, or by entering a $b we will get all responsive breakpoints, and so on.

Class Names

The second most common usage of namespacing is by utilizing a CSS class naming. The prefix o- can be used for CSS object class name declarations, while c- can be used for classes. The fundamental distinction between objects and classes is that they may appear more than once in different templates of our design, hence making them harder to meddle with. Separating objects from classes makes it easier for a developer to navigate within a relatively unknown codebase. Another clever concept is to disassociate all the classes solely used in JavaScript with the js- prefix. Finally, is- can define application states such as is-active or is-visible, while u- can prefix utility classes such as u-pull-left.

February 05, 20222 minutesauthorPayal Pansuriya
An In-Depth Look at the Adobe Premiere Pro Editing Tools

Let’s Explain Every Tool From The Toolbar In Adobe Premiere Pro

As a beginner video editor you often struggle with finding the right tools to perform certain actions while editing. And once you’ve finally found some tools to edit, you don’t know what they do. We’ve all been there, so here’s a quick and easy explanation of every tool in the toolbar.

Selection Tool (V)

selection_tool

The Selection tool allows you to perform basic selections and edits. This will be your default and primary mouse function when using Premiere Pro, so make sure to remember the short key for it, which is V on your keyboard. Along with making basic selections, you can also select edit points and perform trims where you can increase or decrease a clip’s duration.

Track Selection Tool - Forward (A) / Backward (Shift+A)

track_selection_tool

The Track Select tool will let you select all of the clips in a sequence, either forward or backwards. All you need to do is use the keyboard shortcut (A) and you can highlight multiple clips at once, in whichever direction you prefer. If you hold shift, the tool will select only one track instead of all of the tracks.

Ripple Edit Tool (B)

ripple_edit_tool

One of my favorite shortcut tools in Premier Pro, Ripple Edit is a trim tool used to trim a clip and "wave" the rest of the clips in a timeline. This will effectively close the gap between the two editing points immediately at the point where you will be editing. This can save a lot of time when editing on-the-fly, as you don't have to manually navigate the rest of your timeline — especially if you're dealing with videos or sequences longer than a few minutes.

Rate Stretch Tool (R)

rate_stretch_tool

The Rate Stretch tool will help you speed up or slow down the clips in your order. When using the tool, note that the in and out points of the clip will always be the same. You will change the duration and speed of the clip according to the amount you "stretch" through the trim. For example, extending the outpoint of a clip will slow down the speed, while shortening the clip will speed up the duration.

Slip Tool (Y)

slip_tool

For visual editors who prefer to make their cuts based on specific images of the corresponding frames, Slip Tool is a great resource for working directly from the monitor. The slip tool "slips" the source of the clip in and out, but does not move it on the timeline.

Slide Tool (U)

slide_tool

Like the Slip Tool, the Slide Tool allows you to work with your clips drawn on the monitor. However, the slide tool works by "sliding" the clip on the timeline, while keeping the source in and out points the same. After sliding the clip, the tool will also close all the gaps.

Pen Tool (P)

pen_tool

Moving on to editing shortcuts and tools to help with keyframes and other elements (such as audio), the Pen Tool is your best choice for adding keyframes to any clip. By selecting the Pen Tool (P), you can click on any point on your clip to add a large number of features, including the opacity, scale, position, and even volume of the audio clip.

January 27, 20223 minutesauthorKishan Savaliya
Why developer choose React JS

There are a few reasons why developers choose ReactJS and they are :-

  1. JavaScript XML or JSX
  2. React use Virtual DOM
  3. ReactJs Props
  4. One-Way Data Binding
  5. Quick Rendering
  6. SEO Friendly
  7. Helpful Developer Toolset

JavaScript XML or JSX

It is a markup syntax that describes the appearance of the application's interface. It creates the same syntax as HTML and is used by developers to create feedback elements.

JSX is one of the best features of React JS as it makes it very easy for developers to write building blocks.

React use Virtual DOM

This feature helps speed up the app development process. The algorithm allows the web page to be copied into React's virtual memory.

The original DOM there is represented by a virtual DOM.

ReactJs Props

ReactJS Props allows developers to move custom development data into its specific UI components. This helps in rendering JavaScript components and improving the UI development experience.

One-Way Data Binding

Feedback uses a stream of data that is directionless, forcing developers to use the callback feature to edit components and prevent them from editing directly.

Control of data flow from a single point is achieved with a JS app architecture component called Flux. It really gives developers better control over the application and makes it more flexible and effective.

Quick Rendering

This means that a small edit made at the top level can hit the app UI hard. Thanks to the virtual DOM, it can be tested first to determine the risk level with each change before finalizing all changes.

SEO Friendly

To make any application work well, it is important that the search engine selects it; Two factors are important for applications: fast load time and rendering. If both of these boxes are ticked, your app will rank higher on Google results pages.

React's super-fast rendering feature drastically reduces page load time, enabling businesses to rank their apps on the first page of Google search.

Helpful Developer Toolset

Facebook has included many developer tools in the React JS framework for React and Chrome, and they greatly help developers find parents and child components, observe their hierarchies, and test their current status.

Through self-learning, developers will be able to use emerging technologies in real, live, projects.

So, developers choose ReactJS hope this help.

January 26, 20222 minutesauthorVatsal Sakariya
Points to Learn from Your Competitors about Beta Testing
Currently there is a lot of competition in the market. As everybody’s technology and strategies are improving day by day, there is a huge opportunity to learn from the others businesses too. Our biggest learning comes from our Competitors. They can teach us many things which you can easily grasp and improve yourself. User Acceptance Test is a software testing procedure executed in a real-world scenario. UAT has two types - Alpha and Beta testing. Alpha testing takes place in the company whereas beta testing is field testing. The software is tested in real-world working conditions which takes place at the customer’s site.

Below are the followings points which can we learn from other competitors about beta testing.

  1. The important thing that you can learn from your competitors is how they proceed with the beta testing and how they strategise their every action. They prepared several instructions before proceeding with the beta testing. Proper project planning should be written down and agreed upon by the other fellow mates. The objective of the beta testing and how you’re going to achieve that goal should be clear.

  2. If you’ve ever looked at the team of other competitors who include professional beta testers, they are able to achieve their work more easily. You can also gather a team of professionals with experience in the beta testing. Their opinions and aspects would be totally different which will provide various working conditions which can be used for the beta testing procedure.

  3. If you want to improve your structure of software or modifying it, you can learn how the other competitors take feedback from their users. By taking the proper feedback from their users they alter every single of the bugs or error which shows up during the beta testing procedure. You can also improve your software by taking feedbacks from your user when they start using the beta software. The feedback can be in the form of bugs report, quotes, suggestions or surveys.

  4. Learn the major tools which are being used by the other software testing companies and try to understand the concepts of different tools which are used in the beta testing procedure. Thus it would be a great thing to learn from the other top companies and follow their footsteps. Try using different tools and adapt them.

  5. Many of your competitors may use beta testing as a marketing strategy. They strategise their market planning and create awareness among the users about the beta software. It helps in creating a buzz among the beta users and creates eagerness among them. Thus you can also use this type of strategy to engage your beta users and create more eagerness among them. This will help in the involvement of a beta user if there is a new version of the beta software which is going to update.

  6. If you want to make your application more useful, you need to understand what platforms you are using to test your software. Learn from the other competitors and see which platforms they are using for beta testing of their software. You can learn to release an app which can perform on more than one platform with more than one different ways of performance. This is the best way to make your software more usable by doing tests on different platforms which you can learn from your competitors.

  7. You can use the tool which your competitors use to save time by taking the valuable feedback from the beta users. This will help you to take valuable feedback from the user directly to your tool services. You don’t have to ask them over a phone or visit them. This tool will help you to set up a particular email ID which can be used to catch feedback from the users.

  8. You can learn simple to complex things from your competitors. The simplest thing which your competitors can teach you is the patience and integrity. You don’t have to falter when your QA testified software comes up with a lot of errors and bug while running beta testing. There are many companies which face failures and still come up with a great solution for their services.

  9. Your competitors may use quantity of beta testers to test their software in a real You can also get a large number of beta testers who are professional in testing the software under real-work conditions. This will help you to get a plenty of feedback on different aspects of your software. Always look for the quality beta testers and invite them for beta testing.

  10. The last thing you can learn from your competitors is how they handle their feedback and bugs reports. How fast they can be to provide the solution to that problem. You can have an effective team of experts which can take this valuable feedback and without wasting any time comes up with a solution and makes your software error Major companies solve their bug issue in just a few times after getting a feedback.

January 26, 20224 minutesauthorNayan Patel