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Businesses are always looking for new ways to improve efficiency and promote smoother customer service. A relatively new trend that has become popular over the past several years is using ChatGPT, a next-level chatbot based on OpenAI's language models. ChatGPT humanizes responses with a chorus of text. Text responses are human-made personas. This often quickly revolutionizes how businesses interact with their customers.

Understanding the Role of ChatGPT in Business

So, let us start with the basics of ChatGPT before discussing how to customise it and what it can do for you. ChatGPT is a question answering language model that leverages the power of deep learning algorithms to craft human-like responses for addressing user queries. These models utilise a huge dataset of text from the internet to produce coherent and contextually related answers.

One of the most important strengths of ChatGPT is its ability to perform a diverse range of functions, such as responding to FAQs or giving suggestions. Businesses spanning a broader array of industries could utilise it in different ways thanks to its flexibility.

The Basics of ChatGPT

How does ChatGPT work with input and output? Users will type in their questions or ask the chatbot, and ChatGPT then replies with a suitable answer based on its understanding of all text. Usually facilitated by a chat interface built into a website or app.

ChatGPT's amazing ability to mimic human conversation often convinces users that they are talking to a real person. Human-like behaviour is made possible by a combination of pre-training on a wide range of text data and fine-tuning on specific custom datasets.

The Importance of Customization in Chatbots

Even though ChatGPT provides a powerful out-of-the-box solution, customization is an essential part of leveraging its full potential for business use. Adjusting the chatbot to your brand’s tone and specific needs is effective for improving customer satisfaction and making the human-computer interaction more personalised.

First, customization helps businesses in creating a chatbot that fits their brand needs. Over time, a chatbot is likely to communicate with hundreds or thousands of customers, and for a business, it is important to retain a high level of customer recognising the brand. A well-customised chatbot will speak with a customer using a language, tone, and style specific to a brand, and this will positively affect the customer recognition of a brand.

Second, customization is also highly useful for training ChatGPT to be a more competent assistant in a specific industry. For example, it can be trained on specific medical terms and how to respond to patients’ queries in the medical field. The same can be said about an e-commerce field: after customisation, an e-commerce chatbot will have a chance to provide a customer with more specific information, such as tailored product recommendations, based on their product-viewing history and preferences.

In conclusion, while customization is a time-consuming process, it can help to create a chatbot that is not a generic assistant, but a truly unique one. The benefits attached to this will be heard in the level of customer satisfaction, the level of efficiency, and business profitability.

The Process of Customizing ChatGPT

Customizing ChatGPT requires a systematic approach to prevent the situation where existing functionality is upset by new features before customisation is complete. We need to take a look at the various steps involved in configuring ChatGPT so that it can serve your specific needs:

Identifying Your Business Needs

Before embarking on the customization journey, it's crucial to identify your business objectives and how ChatGPT can help achieve them. Whether you aim to automate repetitive tasks, provide instant responses to customer queries, or foster engagement, having a clear understanding of your business needs sets the foundation for successful customization.

Moreover, conducting market research and analysing customer feedback can provide valuable insights into the type of interactions your audience expects. By understanding your target demographic and their preferences, you can tailor ChatGPT to deliver personalised and relevant responses, enhancing the overall user experience.

Tailoring ChatGPT to Your Business

The first step after defining your objectives is to customise ChatGPT to be relevant to your company and cater to its unique needs. To do so, you will need to provide the chatbot with training data appropriate to your sector and domain.

Utilising a custom dataset consisting of examples of contextually relevant questions and answers derived from your faculty and fine-tuning properties will aid in generating responses that are accurate and contextually relevant. Finally, the model’s capabilities should always be tested, and its performance should be refined over time.

You can also facilitate the flow of data and improve the chatbot’s functionality by connecting ChatGPT to your CRM system or other platforms. The AI model relies on data from a variety of sources to provide users with more personalised solutions and suggestions, which boosts customer satisfaction and results in repeat business.

Benefits of Using Custom ChatGPT

Custom ChatGPT has tons of benefits that can make it go a long way in improving your business operations and customer experience. Let’s discuss,

Enhancing Customer Service

Businesses that want to be successful have quality customer service or personalised functionality gates. ChatGPT can be tailor-made to understand what your customers are asking and answer them accordingly, thus optimising the support process and helping resolve issues faster.

Additionally, ChatGPTs capacity to handle a high number of concurrent conversations enables businesses to serve multiple customers at the same time, leading to an even faster response and, therefore, helping maintain greater customer satisfaction! Say a customer has an intricate situation that needs minute-by-minute support. Not only does Custom ChatGPT know how to read the problem precisely, but it can also look for solutions piece by piece gratifying an enhanced customer service experience.

Streamlining Business Operations

With a Custom ChatGPT, internal operations can also turnaround as automating repetitive tasks and helping employees in their day-to-day jobs are some of the ways it can make an impact. By scheduling the appointment to give reports, these boring and tedious tasks can be done with ease from Chatbots freeing hours of workforce time so that your team can spend more energy on real work.

In addition to this, integrating ChatGPT with your CRM system means the chatbot can update you in real-time as customers interact and offer preferences or feedback. This kind of smooth integration helps various departments within an organization to manage data more efficiently and make better-informed decisions, ultimately leading to increased operational efficiency.

Potential Challenges and Solutions with Custom ChatGPT

The ability to customise ChatGPT is full of promise, however, there are limitations and hurdles that businesses should be mindful of as they start using it. Here, I will explain about two key issues along with their solutions,

Addressing Common Concerns

A typical fear with AI chatbots is that it can produce inaccurate outcomes which might lead to incorrect and misleading information. In order to offset this, businesses should establish sufficient testing coverage so as to approve the replies provided by ChatGPT. Monitoring, feedback loops and the escalation process are designed so that anything there is out of spec can be identified in near real time.

Reliability and accuracy of the answers that are given by AI chatbots is an essential thing to consider both for maintaining trust with customers keeping their satisfaction level high. This directly improves the responses ability which in turn making it more relevant to the new situation being discussed, for a business that employs chatbot developers and having them actively manage by continually updating training data gets better performance out of their chatbots. Also, a human-in-the-loop mechanism that allows the interference of manpower is also an additional layer for ensuring data quality.

Overcoming Implementation Hurdles

Although challenging, it is possible to roll out a custom version of ChatGPT by businesses that have little or no experience in AI implementations. That said, it becomes far easier to implement when working alongside established AI solution providers. These specialists can walk you through implementation and customization, provide the necessary training to your team to utilize it effectively, and constant support for managing change.

In addition, doing the proper research and analysis of your unique business needs prior to jumping into customization ensures as smooth a process as possible and avoids unnecessary roadblocks along way. When you work hand in glove with the AI-solution provider to set specific goals, develop KPIs and lay out a clear path it makes sure that whatever customization effort has been done is perfectly aligned with your business objectives.

Future Trends in Chatbot Technology

The evolution of chatbot technology continues to shape the future of customer interactions. Here are two trends that are expected to drive the development of custom ChatGPT:

AI and Machine Learning in Chatbots

The utilisation of AI and machine learning in chatbots renders them with the ability to learn from user interactions and become personalised over time. This journey of learning from transactions helps in enhancing the accuracy and responsiveness of your chatbot, thereby turning into a more dependable tool for businesses.

The Future of Custom ChatGPT in Business

With the development of technology, every successful business may profit significantly from using custom ChatGPT. No matter if it is used for creating unique marketing campaigns or more efficient support systems, it is apparent that the tool will help businesses interact with their customers better and, in some cases, be the defining factor of success.

Over the next several years, demand for chatbots such as with ChatGPT are expected to soar even higher, given an increasing portion of shopping and socialisation now occurs online. The world is coming to think of chatbots with AI and machine learning that can provide real-time personalised responses to customers on the GO from businesses.

Custom ChatGPT is far more than just the future of customer service. Modern healthcare, education, and plenty of other industries are now actively using chatbots to improve the efficiency of services, organise information in more digestible ways, and simply create exciting user experiences. This tool’s flexibility and adaptability will allow it to take the leading positions in numerous fields and adapt to the new requirements demanded by these industries.

Would you like to be among the first to try this innovation? Then try InfyGPT today!

September 07, 20249 minutesuserAnkit Kalathiya

Posts

How To Setup SSH key in Windows

In this article, I show you how to set up SSH in windows10,

first of all, you have a question what is the ssh key, and why do we need it?

you can watch this video or follow an article.

Let me explain a bit more, An SSH key is a secure access credential used in the Secure Shell protocol. SSH keys use key pairs based on public key infrastructure technology, the gold standard for digital identity authentication and encryption, to provide a secure and scalable method of authentication. as you know all developers use git for pushing, fetching, and pulling their code from GitLab, GitHub, and any other tools.

So, using SSH key you can use git for your repository and get authentication from GitHub or any tool where you add ssh.

When you set up an SSH key, you create a key pair that contains a private key (saved to your local computer) and a public key.

So, Let's Set up SSH for Git on Windows

Step1: Set up your default identity

firs of all open your terminals like gitbash or cmDer.

  • Now, type the command ssh-keygen and enter and command prompts you for a file to save the key in:

$ssh-keygen Generating public/private rsa key pair. Enter file in which to save the key (/c/Users/emmap1/.ssh/id_rsa):

  • Press enter to accept the default key and path,/c/Users/<username>/.ssh/id_rsa. or you can specify the path and then press enter.

  • Enter and re-enter a passphrase when prompted.

  • final out put in your terminal is look likes,

    ssh-keygen 
    Generating public/private rsa key pair.
    Enter file in which to save the key (/c/Users/shailesh/.ssh/id_rsa):
    Created directory '/c/Users/shailesh/.ssh'.
    Enter passphrase (empty for no passphrase):
    Enter the same passphrase again:
    Your identification has been saved in /c/Users/shailesh/.ssh/id_rsa.
    Your public key has been saved in /c/Users/shailesh/.ssh/id_rsa.pub.
    The key fingerprint is: e7:94:d1:a3:02:ee:38:6e:a4:5e:26:a3:a9:f4:95:d4 shailesh@InfyOm-PC
  • Let's navigate to path cd /c/Users/shailesh/.ssh/ and fire ls command for confirming file generated or not.

  • ls command displays two files, one for the public key (for example id_rsa.pub) and one for the private key (for example, id_rsa) if successfully generated.

Step 2: Add SSH in Bitbucket.

  • let's fire command cat id_rsa.pub on the terminal and make sure you stay on the .ssh directory.
  • Now, you can see the key in the terminal. so, copy it and add it to bitbucket. click here for Github to add SSH to your account.

Step 3: Add the SSH key to the ssh-agent.

fire command $eval ssh-agent into the terminal and you get output like Agent pid 9795. 9765 PID may be different in your PC.

Step 4: Check Login in terminal

fire command ssh -T git@bitbucket.org in your terminal and you can get output like

Warning: Permanently added the RSA host key for IP address '104.192.141.1' to the list of known hosts.
authenticated via ssh key.

You can use git to connect to Bitbucket. Shell access is disabled
January 10, 20223 minutesauthorShailesh Ladumor
Importance of Employee Motivation

Importance

Motivation allows management to attain its goals. Without motivation, It’s too difficult to attain organizational goals without motivation workplace could be placed in a very risky position.

The motivated employee can lead the higher productivity and allow the organization to achieve a higher level of output. Imagine having employees without motivation for work, they will probably use their time at their desk surfing on the internet for personal pleasure, Gossiping with others, even applying for other jobs as well. This Is a waste of your time and your resources.

Benefits of Motivated Employees

Employee motivation is highly important for each organization since it brings many benefits which include.

  1. Improve Employee Efficiency

  2. Improve Employee Commitment

  3. Ongoing employee Development

  4. Improve Employee Satisfaction

  5. Higher Productivity level

  6. Lower absenteeism

  7. Better problem-solving

  8. Creativity and Innovation

  9. Pro-Active workforce

  10. Goal Oriented workforce

  11. a Better understanding of the End Goal

  12. Lower turnover

  13. Better as a Team Player

  14. Influence to another worker

  15. Great reputation leads to strong recruitment

  16. Client-centric

To know more about Employee motivation, kindly read the upcoming monthly blog.

January 04, 20223 minutesauthorMariyam Bemat
Top 5 web design trends that will shape the future

Here are a few modes for web design trends

Dark Mode

They look very modern and also very pleasing to the eye. They look amazing and stand out from other colors. Sometimes the most stunning web designs begin. Dark themes are great for OLED screens, which extend the life of the screen and also save power. The best part is that it is very easy to see and not too bright. If you are thinking of keeping something simple you can simply choose a dark mode and it can easily have a good effect on your mood.

3D Elemental

3D visuals are very interesting and they always make people wait for them. This is more about technology and the price tag and so the designers are working together to develop a 3D elemental design without any use of NASA tire equipment. Until VR becomes a trend, one can easily use these 3D designers and experience the reality of matter. Interactive 3D design lasts longer and looks more attractive at the same time. So you can also use this to break down the boundaries between space and reality. It looks great and you will enjoy the mode to the fullest.

Floating Elements And Layers

If you like something with more depth then this is for you as these soft shadows with floating elements add more life to the web page. It has a 3D light look and is not just graphics. One can use photos, text and move it forward. These effects and the feel of the web page will be lighter and the floating elements will make it more beautiful. If you are a travel company you may choose to have this one for your site.

Graphics and Photography

If you want to make it a little more memorable, you need this. You can put graphics on top of your favorite photographs. You can also be creatively wild and get your creativity for it. This can be versatile as it is like a collage of items with which it can add special versions and features to make it look more attractive. The person needs to match the pictures and graphics according to the brand personality. How people can interpret a photograph can take away the style. It's a sophisticated theme.

White Space With Solid Frames

Here you can easily play with solid compositions and also use different ways of using white space and with that you can give a better texture to their style and also use cleaner framing. Lots can be done here with fitting shapes in white spaces. This can brighten up all the visuals and make it very easy to order and separate different parts of the page. Designers love this type of framing and this is a simple website design if you want simplicity.

December 31, 20213 minutesauthorKishan Savaliya
CSS Vendor Prefixes in Browser

Vendor Prefixes

The CSS Browser (Vendor) prefix is a way to add support for new CSS features for the browser before those features are fully supported across all browsers.

When CSS3 is popular, choose all sorts of new choices. Unfortunately, not all of them were browser-supported. The developers of the vendor service organization help to use those innovations and need to use them without waiting for each browser to become available.

CSS prefixes

The prefixes used are:

  • -webkit- Chrome, Safari, newer versions of Opera, almost all - iOS browsers.
  • -moz- Firefox.
  • -o- Old versions of Opera.
  • -ms- Microsoft Edge and Internet Explorer.

When using a Vendor prefix, keep in mind that it is only temporary. Many of the properties that used to have a Vendor prefix attached to them are now fully supported and not needed.

How Should You Use Them?

You can easily use vendor prefixes, simply by adding them before the property, like this:

.element {
  -webkit-transition: all 1s linear;
  -moz-transition: all 1s linear;
  -ms-transition: all 1s linear;
  -o-transition: all 1s linear;
  transition: all 1s linear;
}

In this case, you ensure the property is supported in browsers.

It is a good practice to put the unprefixed property at the bottom. This way, by using the cascading nature of CSS, you ensure that when the property is fully supported, this is the one it will use.

Which Property Needs Prefixing?

A good thing would be to stop guessing and check out these websites: (http://shouldiprefix.com/) (https://www.w3.org/TR/css-2010/#properties/)

A good way to check which property is available for use without a Vendor prefix is to check the CanIUse service. There you can see which browsers currently support which properties.

November 21, 20213 minutesauthorPayal Pansuriya
How to Start and Stop Jobscheduler in Android

Android apps will work in the background (Android Background Service) mode to listen to broadcast messages, push services, and many other features that extend the functionality of the app. Similarly, it comes with job scheduling.

The Android Job Scheduler is a very efficient way of dealing with things. It will provide a wake lock for the app by default, which will provide a guarantee that the device will stay awake until the work is completed. Also, it provides better battery performance, which is the key point in any application.

activity_main.xml

This tutorial deals with the Android JobShedular UI is easy. Just two buttons to start and stop jobscheduler.

<LinearLayout xmlns:android="http://schemas.android.com/apk/res/android" 
xmlns:app="http://schemas.android.com/apk/res-auto" 
xmlns:tools="http://schemas.android.com/tools" 
android:layout_width="match_parent" 
android:layout_height="match_parent" 
tools:context=".MainActivity" 
android:orientation="vertical">

<Button 
android:id="@+id/btn_start" 
android:layout_width="match_parent" 
android:layout_height="wrap_content" 
android:text="Start Service"/>; 

<Button 
android:id="@+id/btn_stop" 
android:layout_width="match_parent" 
android:layout_height="wrap_content" 
android:text="Stop Service"/>;

<LinearLayout/>

MyJobScheduler.Java

Add Android JobScheduler, Job Scheduler starts from this class where we can find methods that will start and stop work.

This method deals with the job start where we can also initialize our MyJobExecutor.java class so that we can execute our task as the job starts.

import android.app.job.JobParameters; 
import android.widget.Toast; 

public class MyJobScheduler extends android.app.job.JobService { 

private MyJobExecutor jobExecutor; 

@Override 
public boolean onStartJob(final JobParameters params) { 
jobExecutor = new MyJobExecutor() {

@Override 
protected void onPostExecute(String str) { 
Toast.makeText(MyJobScheduler.this, str, Toast.LENGTH_SHORT).show(); 
jobFinished(params,false); 
} 
}; 
jobExecutor.execute(); 
return true; 
} 

@Override 
public boolean onStopJob(JobParameters params) { 
jobExecutor.cancel(true); 
return false; 
} 

}
December 25, 20213 minutesauthorVivek Beladiya
User Acceptance Testing: What Tester should know and most preferred criteria by Tester.

User Acceptance Technique is widely used for its efficiency and effectiveness.If we followed all steps of User Acceptance correctly then it will increase the satisfaction of a Customer.

UAT is a process of verifying that a Software or a System works appropriately as per the User Requirement.The main purpose of this testing is to ensure that a software system is all set to be in front of users in a real world.This testing phase also known as Beta and End-user testing and is mostly considered during the web development process to ensure that software is ready for the final installation for the Client site.

Types of User Acceptance Testing

  1. Alpha & Beta Testing: Alpha testing is done by the staff members only on an internal whereas beta testing includes the Customer's environment with the help of some customer who will going to use our System or Software.
  2. Black Box Testing: This type of functional testing includes all functionalities of the System without knowing the internal code structure.
  3. Contract Acceptance Testing: In Contract type testing, software is tested against some criteria which are already predefined in a proper contract.
  4. Operational Acceptance Testing: This type of Acceptance testing ensure that all the workflow used in system are working properly.
  5. Regulation Acceptance Testing: Compliance Acceptance Testing helps in investigate the software fulfils all the guidelines of legal and governmental process.

Criteria Before Perform User Acceptance Testing

  1. Entire application code should be up to date.
  2. Integration testing, unit testing and System testing must be completed before we perform User Acceptance Testing.
  3. There should not be any high/medium faults in the Integration phase of Testing.
  4. There must be no major defect in the Regression Testing.
  5. All the error/defects must get solved which we face during the testing and then testing should be done again to verify the error got fixed or not.

Involvement of Users in User Acceptance Testing:

The group is most essential for the UAT must include real end users that will going to perform a test on your system.The stakeholder and other group must incorporated that means an individual of every group is involved in the development phase must be in the team.

Start User Acceptance Testing:

After the explanation of UAT as above, you must get clear about what and why UAT must include in the software development phase. Mainly there are total of four steps that must be considered but it will depend on the number of user that will take advantage of software. The main criteria that must be followed in the software are the ‘working’ requirement of the assembled application. You can easily get a hang of it from the stories of users or system requirements. The second step is to create some test cases for UAT. User Acceptance Testcases are the test steps sets, expected results and execution conditions must be developed for some specific purpose.

Conclusion

These are some main points of the User Acceptance Testing that is used in the development cycle. The projects are reduced to the like of any errors that are elevated and it will reduce the total work required in the maintenance or development phase. On above all of that , you will get a happy and satisfied user that will give you more revenue.

December 20, 20213 minutesauthorNayan Patel
Why UI / UX is Important for your Business?

1. Brand Building

When a customer is satisfied with products or services from a company, they begin to be loyal to him. This leads to product branding. When you work to provide an enhanced UI / UX experience, you can increase your chances of getting happier customers. Happy customers will increase the brand's credibility and help the business in the market with increased sales.

2. Consistency

UI and UX are more than just fonts and colors for a website or application. They are the ones that bring consistency to the developed solution. The size and style of icons, colors and fonts, together with other visual elements work together to give your website or app a unique feel and look. Provides a great user experience while maintaining the UI / UX compatibility of your site or application.

3. Increased Traffic

If your app or website has a better UI / UX, then you will experience better traffic, retain customers and even get new ones. There is fierce competition in the market and attractive design can help you build a strong base for yourself in the market.

4. Customer Satisfaction

Before creating a UI / UX for your app or website, you need to know what your audience wants. Good design means you can keep your users engaged for a long time and offer easy navigation and attractive content. If the user is satisfied with their experience, they will use the services provided to you. This will be reflected in terms of better ROI for your business.

5. Time and Cost-Effective

Advanced UI / UX design development can be a serious investment for your application or site but, when done correctly, it will reduce recurring problems and reduce them to a large level. This way you don't have to go through frequent updates, saving you a lot of time and money.

December 09, 20213 minutesauthorKishan Savaliya
Motivation tips for Employees in Work Area

We often hear the term motivation. We all are human and that’s why we all have emotions and motivation is the driving force behind our behavior. Let’s discuss this in detail.

What is Motivation?

Motivation is the desire to act in service of the Goals. It’s the most crucial objective in setting and attaining business objectives.

We can define the motivation by the line in the book ‘The War Of Art’ written by The author Steven Pressfield “At some point, the pain of not doing it becomes greater than the pain of doing it.”

Motivation is a powerful weapon for any organization yet a tricky one. Sometimes it’s really easy to get motivated and motivate others, other times it's nearly impossible to figure out how to motivate oneself and others as well.

Every choice has a price but when employees are motivated it is easier to bear the inconvenience of action than the remaining same. In other words, employees are at the level ‘ It’s Easier To Change Than The Remaining Same’

Scientists define motivation as a general willingness to do something. It is the set of psychological forces that compel you to take action.

Common Misconception about motivation

How does motivation come?

We all have this misconception that motivation arrives as a result of watching motivational videos or reading inspirational books but one of the most surprising things is Motivation often comes AFTER starting new behavior not BEFORE. It’s the result of an action, not the cause of it.

I hope you get a basic understanding of Motivation. To know more about the motivation stay in tune with upcoming HR Blogs.

November 18, 20212 minutesauthorMariyam Bemat