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Businesses are always looking for new ways to improve efficiency and promote smoother customer service. A relatively new trend that has become popular over the past several years is using ChatGPT, a next-level chatbot based on OpenAI's language models. ChatGPT humanizes responses with a chorus of text. Text responses are human-made personas. This often quickly revolutionizes how businesses interact with their customers.

Understanding the Role of ChatGPT in Business

So, let us start with the basics of ChatGPT before discussing how to customise it and what it can do for you. ChatGPT is a question answering language model that leverages the power of deep learning algorithms to craft human-like responses for addressing user queries. These models utilise a huge dataset of text from the internet to produce coherent and contextually related answers.

One of the most important strengths of ChatGPT is its ability to perform a diverse range of functions, such as responding to FAQs or giving suggestions. Businesses spanning a broader array of industries could utilise it in different ways thanks to its flexibility.

The Basics of ChatGPT

How does ChatGPT work with input and output? Users will type in their questions or ask the chatbot, and ChatGPT then replies with a suitable answer based on its understanding of all text. Usually facilitated by a chat interface built into a website or app.

ChatGPT's amazing ability to mimic human conversation often convinces users that they are talking to a real person. Human-like behaviour is made possible by a combination of pre-training on a wide range of text data and fine-tuning on specific custom datasets.

The Importance of Customization in Chatbots

Even though ChatGPT provides a powerful out-of-the-box solution, customization is an essential part of leveraging its full potential for business use. Adjusting the chatbot to your brand’s tone and specific needs is effective for improving customer satisfaction and making the human-computer interaction more personalised.

First, customization helps businesses in creating a chatbot that fits their brand needs. Over time, a chatbot is likely to communicate with hundreds or thousands of customers, and for a business, it is important to retain a high level of customer recognising the brand. A well-customised chatbot will speak with a customer using a language, tone, and style specific to a brand, and this will positively affect the customer recognition of a brand.

Second, customization is also highly useful for training ChatGPT to be a more competent assistant in a specific industry. For example, it can be trained on specific medical terms and how to respond to patients’ queries in the medical field. The same can be said about an e-commerce field: after customisation, an e-commerce chatbot will have a chance to provide a customer with more specific information, such as tailored product recommendations, based on their product-viewing history and preferences.

In conclusion, while customization is a time-consuming process, it can help to create a chatbot that is not a generic assistant, but a truly unique one. The benefits attached to this will be heard in the level of customer satisfaction, the level of efficiency, and business profitability.

The Process of Customizing ChatGPT

Customizing ChatGPT requires a systematic approach to prevent the situation where existing functionality is upset by new features before customisation is complete. We need to take a look at the various steps involved in configuring ChatGPT so that it can serve your specific needs:

Identifying Your Business Needs

Before embarking on the customization journey, it's crucial to identify your business objectives and how ChatGPT can help achieve them. Whether you aim to automate repetitive tasks, provide instant responses to customer queries, or foster engagement, having a clear understanding of your business needs sets the foundation for successful customization.

Moreover, conducting market research and analysing customer feedback can provide valuable insights into the type of interactions your audience expects. By understanding your target demographic and their preferences, you can tailor ChatGPT to deliver personalised and relevant responses, enhancing the overall user experience.

Tailoring ChatGPT to Your Business

The first step after defining your objectives is to customise ChatGPT to be relevant to your company and cater to its unique needs. To do so, you will need to provide the chatbot with training data appropriate to your sector and domain.

Utilising a custom dataset consisting of examples of contextually relevant questions and answers derived from your faculty and fine-tuning properties will aid in generating responses that are accurate and contextually relevant. Finally, the model’s capabilities should always be tested, and its performance should be refined over time.

You can also facilitate the flow of data and improve the chatbot’s functionality by connecting ChatGPT to your CRM system or other platforms. The AI model relies on data from a variety of sources to provide users with more personalised solutions and suggestions, which boosts customer satisfaction and results in repeat business.

Benefits of Using Custom ChatGPT

Custom ChatGPT has tons of benefits that can make it go a long way in improving your business operations and customer experience. Let’s discuss,

Enhancing Customer Service

Businesses that want to be successful have quality customer service or personalised functionality gates. ChatGPT can be tailor-made to understand what your customers are asking and answer them accordingly, thus optimising the support process and helping resolve issues faster.

Additionally, ChatGPTs capacity to handle a high number of concurrent conversations enables businesses to serve multiple customers at the same time, leading to an even faster response and, therefore, helping maintain greater customer satisfaction! Say a customer has an intricate situation that needs minute-by-minute support. Not only does Custom ChatGPT know how to read the problem precisely, but it can also look for solutions piece by piece gratifying an enhanced customer service experience.

Streamlining Business Operations

With a Custom ChatGPT, internal operations can also turnaround as automating repetitive tasks and helping employees in their day-to-day jobs are some of the ways it can make an impact. By scheduling the appointment to give reports, these boring and tedious tasks can be done with ease from Chatbots freeing hours of workforce time so that your team can spend more energy on real work.

In addition to this, integrating ChatGPT with your CRM system means the chatbot can update you in real-time as customers interact and offer preferences or feedback. This kind of smooth integration helps various departments within an organization to manage data more efficiently and make better-informed decisions, ultimately leading to increased operational efficiency.

Potential Challenges and Solutions with Custom ChatGPT

The ability to customise ChatGPT is full of promise, however, there are limitations and hurdles that businesses should be mindful of as they start using it. Here, I will explain about two key issues along with their solutions,

Addressing Common Concerns

A typical fear with AI chatbots is that it can produce inaccurate outcomes which might lead to incorrect and misleading information. In order to offset this, businesses should establish sufficient testing coverage so as to approve the replies provided by ChatGPT. Monitoring, feedback loops and the escalation process are designed so that anything there is out of spec can be identified in near real time.

Reliability and accuracy of the answers that are given by AI chatbots is an essential thing to consider both for maintaining trust with customers keeping their satisfaction level high. This directly improves the responses ability which in turn making it more relevant to the new situation being discussed, for a business that employs chatbot developers and having them actively manage by continually updating training data gets better performance out of their chatbots. Also, a human-in-the-loop mechanism that allows the interference of manpower is also an additional layer for ensuring data quality.

Overcoming Implementation Hurdles

Although challenging, it is possible to roll out a custom version of ChatGPT by businesses that have little or no experience in AI implementations. That said, it becomes far easier to implement when working alongside established AI solution providers. These specialists can walk you through implementation and customization, provide the necessary training to your team to utilize it effectively, and constant support for managing change.

In addition, doing the proper research and analysis of your unique business needs prior to jumping into customization ensures as smooth a process as possible and avoids unnecessary roadblocks along way. When you work hand in glove with the AI-solution provider to set specific goals, develop KPIs and lay out a clear path it makes sure that whatever customization effort has been done is perfectly aligned with your business objectives.

Future Trends in Chatbot Technology

The evolution of chatbot technology continues to shape the future of customer interactions. Here are two trends that are expected to drive the development of custom ChatGPT:

AI and Machine Learning in Chatbots

The utilisation of AI and machine learning in chatbots renders them with the ability to learn from user interactions and become personalised over time. This journey of learning from transactions helps in enhancing the accuracy and responsiveness of your chatbot, thereby turning into a more dependable tool for businesses.

The Future of Custom ChatGPT in Business

With the development of technology, every successful business may profit significantly from using custom ChatGPT. No matter if it is used for creating unique marketing campaigns or more efficient support systems, it is apparent that the tool will help businesses interact with their customers better and, in some cases, be the defining factor of success.

Over the next several years, demand for chatbots such as with ChatGPT are expected to soar even higher, given an increasing portion of shopping and socialisation now occurs online. The world is coming to think of chatbots with AI and machine learning that can provide real-time personalised responses to customers on the GO from businesses.

Custom ChatGPT is far more than just the future of customer service. Modern healthcare, education, and plenty of other industries are now actively using chatbots to improve the efficiency of services, organise information in more digestible ways, and simply create exciting user experiences. This tool’s flexibility and adaptability will allow it to take the leading positions in numerous fields and adapt to the new requirements demanded by these industries.

Would you like to be among the first to try this innovation? Then try InfyGPT today!

September 07, 20249 minutesuserAnkit Kalathiya

Posts

How to Setup Global Git Ignore in window

Lots of developers have a question: How do I create a global gitignore file? so, In this article, I show how to set up a global git ignore.

Reviewing pull requests, I often see contributors sneakily adding editor configuration to the repository’s .gitignore file.

If everyone would commit their environment-specific .gitignore rules, we’d have a long list to maintain! My repository doesn’t care about your editor configuration.

There’s a better solution to this: a personal, global .gitignore file for all your repositories. Here’s how you can set one up. create a .gitignore file for your global rules.

You can also see the following video tutorial as well.

You need to set up your global core.excludesfile configuration file to point to this global ignore file. So, let's start step by step

Step 1:

Create a file .gitignore on your profile C:\Users{username} for example C:\Users\Shailesh

Step 2:

Now you can set a .gitignore path with a three-way. we need to tell this to get this my global git to ignore file.

First Way: Using Windows git bash

Let's open Windows git bash and fire the following command,

git config --global core.excludesFile '~/.gitignore'

Second Way: Using Windows cmd

Let's open Windows cmd and fire the following command,

git config --global core.excludesFile "%USERPROFILE%\.gitignore"

Third Way: Using Windows PowerShell

Let's open Windows PowerShell and fire the following command,

git config --global core.excludesFile "$Env:USERPROFILE\.gitignore"

So, you can easily set the .gitignore global file.

March 06, 20212 minutesauthorShailesh Ladumor
How to setup and enable https with SSL on wamp server virtual host

Recently, I've started working on one project where we need to set up a virtual host with HTTPS because I need to run that project with expose and Shopify in my local development machine. I've wamp 3.2.3 on my local machine.

I spent a lot of time setting it. so, I thought I should write one article and video for a step-by-step guide. So, I will show you in this article how to set up HTTPS for a local machine.

You can watch the following video tutorial or follow the article.

Step 1 - Install Wamp

Install wamp server if not installed in your local machine. you can download the latest version of the wamp server from here. wamp server is available in 32 bit and 64 bit. make sure you select the correct version of the wamp server based on your operating system (window)'s version.

Step 2 - Install OpenSSL

OpenSSL is an open-source command-line tool that is used to generate the SSL certificate and private key. OpenSSL is available in both versions 32 and 64 bit. download the latest version of OpenSSL from here.

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I hope you successfully installed OpenSSL on your machine. let's take the next step

Step 3 - Create a Private key

Open your terminal as an Administrator otherwise you will get a permission denied error. Also, you can provide permission to the OpenSSL directory and run the terminal in normal mode.

Now, let go to where we installed OpenSSL

cd C:\Program Files\OpenSSL-Win64\bin

Let's create a private key which is 2048 bits encryption. fire one by one the following two commands to create it.

openssl genrsa -aes256 -out private.key 2048

openssl rsa -in private.key -out private.key

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Your private.key is successfully generated here C:\Program Files\OpenSSL-Win64\bin

Step 4 - Create an SSL Certificate

Let's create a certificate using the following command,

openssl req -new -x509 -nodes -sha1 -key private.key -out certificate.crt -days 36500

You need to enter a detail that looks like

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You can verify here

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Step 5 - Move both Private Key and a Certificate

Open a directory D:\wamp64\bin\apache\apache2.4.46\conf (Based on where your wamp is installed) and create a key directory.

Now, move both files to the key directory.

Step 6 - Configure Your httpd.conf File

Open your D:\wamp64\bin\apache\apache2.4.46\conf\httpd.conf (the drive should be where your wamp is installed) and un-comment the following 3 lines one by one.

LoadModule ssl_module modules/mod_ssl.so
Include conf/extra/httpd-ssl.conf
LoadModule socache_shmcb_module modules/mod_socache_shmcb.so

Step 7 Configure Your httpd-ssl.conf File

Open your D:\wamp64\bin\apache\apache2.4.46\conf\extra\httpd-ssl.conf (the drive should be where your wamp is installed) and change the following lines.

DocumentRoot "${INSTALL_DIR}/www"
ServerName localhost:443
ServerAdmin admin@example.com
SSLCertificateKeyFile "${SRVROOT}/conf/key/private.key"
SSLCertificateFile "${SRVROOT}/conf/key/certificate.crt"

Make sure, these following all lines are set or not. if not, add it as well.

SSLSessionCache "shmcb:${SRVROOT}/logs/ssl_scache(512000)"
CustomLog "${SRVROOT}/logs/ssl_request.log" \
          "%t %h %{SSL_PROTOCOL}x %{SSL_CIPHER}x \"%r\" %b"

Step 8 Configure a Virtual Host

Hope you have created a virtual host. if not, create a virtual host using the virtual host manager which is provided by wamp.

Open an D:\wamp64\bin\apache\apache2.4.46\conf\extra\httpd-vhosts.conf and update your virtual host

Change the port :80 to :443

add the following lines into the VirtualHost.

SSLEngine on
SSLCertificateFile "${SRVROOT}/conf/key/certificate.crt"
SSLCertificateKeyFile "${SRVROOT}/conf/key/private.key"

Now, the code of VirtualHost looks like,

Now, we are done. Let's restart a wamp server.

If you see a green WAMP icon everything should be right. If the icon is orange there is a problem with your syntax somewhere.

Open terminal and go to the D:\wamp64\bin\apache\apache2.4.46\bin and run httpd -t in the command prompt and if there are any syntax errors they will be listed.

if fine then open https://ladumor.test on the browser

January 30, 20213 minutesauthorShailesh Ladumor
How to develop package into Laravel ?

In our daily life, we are going through lots of packages, and some of us don't know how to build our own package into Laravel.

We are going to perform the core steps to create your own package in laravel. In this tutorial we are going to build a zoom package, so we will perform steps related to it.

Setup Fresh Laravel Repo

Setup fresh laravel repo, and then create directories within it.

for e.g Create infyomlabs/zoom-api directory into the root.

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Now create src directory into zoom-api

Run Composer init Into src Directory

After hitting composer init it will ask for some information from you, as you can see below image I have entered some of the information. you can just hit enter if you do not want to add other information.

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Add your config file (Optional)

Create a directory config into the src directory and add your config.php file there from where you can manage your env variables.

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Add Service Provider

Create your service provider from where you can do lots of actions. like you can publish config/routes/ migrations files from there. Here we are publishing the zoom config file.

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Add your class (Which contains all functions)

Here we have added a Zoom class which will contain all zoom functions.

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Update Composer.json

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Finally, Test it in your existing project

Put the following code to your main composer.json (in your project's root). and hit composer update

  "repositories": [
        {
            "type": "path",
            "url": "infyomlabs/zoom-api",
            "options": {
                "symlink": true
            }
        }
    ],
    "license": "MIT",
    "require": {
        "infyomlabs/zoom-api": "dev-develop"
    },
January 27, 20211 minuteauthorVishal Ribdiya
Stisla Templates with JQuery Datatables

Today we are going to see how we can generate a data table with one of the most popular a stisla theme.

We can actually do that in minutes with the package that we Recently developed called stisla-templates .

Our team made a great effort into this package and developed it with a new feature. This template package has Jquery Datatable support. So, anyone can easily generate CRUD(scaffold) with a Data table.

Let's see step by step, how we can do that.

You can watch the following video tutorial or follow the article.

Install Packages

Follow the installation steps given in our official documentation of Laravel InfyOm generator and stisla-templates if not installed.

Now, you have to perform the following steps.

composer require yajra/laravel-datatables-oracle:"~9.0"

This package handles the query and frontend stuff.

Register provider and facade on your config/app.php file.

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Now clear your cache and regenerate it using the following command,

php artisan config:cache

We are done with installation and configuration.

Use Generate Scaffold with Datatable

Now I am going to add an option jqueryDT, at last, to use JQuery Datatables while generating scaffolds. the command looks like

php artisan infyom:scaffold Post --jqueryDT

Enter all required inputs and generate a scaffold of Post.

All views are created inside the posts directory in the resource. Also, the post.js file is created inside the js directory in assets that are located inside the resource.

Fire the following command for compile and publish the post.js

npm run dev

Now, the data table is ready for use. you can watch the video tutorial here.

January 24, 20212 minutesauthorShailesh Ladumor
How to create custom validation rules in Laravel ?

While developing complex applications, sometimes we have to validate fields and data in a totally customized way, at that time you can use laravel's custom validations rules functionality.

In this tutorial, we are going to create our own custom validation rule to compare UUID. In our case, I have to check the UUID which is actually a binary string, whether it exists on DB or not.

Laravel doesn't provide any rule to compare that binary UUID string, so we will create our own validation rule.

So let's create our custom validation rule::

Generate Custom Validation Class

So here we have created a new class named UuidExists into App\Rules

namespace App\Rules;
use Illuminate\Contracts\Validation\Rule;
use Ramsey\Uuid\Uuid;
class UuidExists implements Rule
{

    protected $table;
    protected $column;

    public function __construct($table, $column)
    {
        $this->table = $table;
        $this->column = $column;
    }
    public function passes($attribute, $value)
    {
        $value = Uuid::fromString(strtolower($value))->getBytes();
        return \DB::table($this->table)->where($this->column, $value)->exists();
    }
    public function message()
    {
        return 'The validation error message.';
    }
}

Add Rule to AppServiceProvider

Add your rule to AppServiceProvider.php into boot() method. here I have to give the name uuid_exists to my custom rule. you can give your own name whatever you want.

\Validator::extend('uuid_exists', function ($attribute, $value, $parameters, $validator) {
    list($table, $column) = $parameters;
    return (new UuidExists($table, $column))->passes($attribute, $value);
});

How to use custom rules?

You can use your custom rule as follows. Here we have using the required and uuid_exists rule, where we are passing attributes and values to our custom rule, which will be used to passes($attribute, $value) function.

'tenant_id' => ['required', 'uuid_exists:tenant_id,uuid']

Keep connected to us for more interesting posts about Laravel.

January 21, 20211 minuteauthorVishal Ribdiya
Balanced Scorecard : Strategic Management System-3

In the last blog we have discussed two perspectives namely Financial Perspective and Internal Process perspective out of four perspectives of BSC. Let's look at the remaining two perspectives.

Customer Perspective

We all know that the 'Customer is the king of the market' and that's why we need to ensure that we have a satisfied customer group in the market.

Each organization serves a specific need in the market and this is done with a target group in mind. There are many points to focus like the Quality, Price, Service, and acceptable Margins on the products and/or services.

The organization always tries to meet customers' expectations in the market and that's why any organization needs to keep its eyes on the market and be ready to adapt to changes quickly.

The existence of alternatives( competitors ) has a huge influence on customers' expectations and we need to focus on overall market trends to build satisfied buyers in the market.

This perspective answer the question: "How attractive should we appear to our customers?"

In short, we need to focus on three points-

  1. Target Group in Market
  2. The expectation of the Customers
  3. Our Competitors

After focusing on these points definitely, we will be able to lure maximum potential customers in the market.

Learning and Growth Perspective

In today's competitive era, if we are not ready/capable of learning something new then it's next to impossible to survive in the market as 'nothing is constant only the change is constant.

Here knowledge is not important but advancing knowledge plays a vital role.

The organization's learning ability and innovation indicate whether an organization is capable of continuous improvement and growth in a dynamic environment or not. The dynamic environment is subject to change on a daily basis due to new laws, economical changes, technological changes, or even increasing competition.

This perspective answer the questions:

"How can we sustain our ability to achieve our chosen strategy ?"

To know more about the BSC please read my upcoming weekly Blog.

January 19, 20213 minutesauthorMariyam Bemat
Send real time notification with Pusher using Laravel and Javascript

Here we will learn how to send real-time notifications using Pusher + Laravel.

First of all, you need to create an account in the Pusher and get API keys from there.

Setting up your Laravel application

Now we need to install Pusher SDK, you can install it by the composer using the below command,

composer require pusher/pusher-php-server

After the composer is done, we will need to configure Laravel to use Pusher as its broadcast driver, update the below variables in the .env file,

PUSHER_APP_ID=123456
BROADCAST_DRIVER=pusher

// Get the API Keys from your pusher dashboard

PUSHER_APP_ID=XXXXX
PUSHER_APP_KEY=XXXXXXX
PUSHER_APP_SECRET=XXXXXXX

Open config/app.phpand uncomment the "App\Providers\BroadcastServiceProvider::class".

Now we need an event that will be broadcast to the pusher driver. Let's create a NotificationEvent.

php artisan make:event NotificationEvent

This command will create a below file

namespace App\Events;
use Illuminate\Queue\SerializesModels;
use Illuminate\Foundation\Events\Dispatchable;
use Illuminate\Broadcasting\InteractsWithSockets;
use Illuminate\Contracts\Broadcasting\ShouldBroadcast;
class NotificationEvent implements ShouldBroadcast
{
    use Dispatchable, InteractsWithSockets, SerializesModels;
    public $username;
    public $message;
    public function __construct($username)
    {
        $this->username = $username;
        $this->message  = "{$username} send you a notification";
    }
    public function broadcastOn()
    {
        //it is a broadcasting channel you need to add this route in channels.php file
        return ['notification-send'];
    }
}

Add broadcasting route in channels.php file

Broadcast::channel('notification-send', function ($user) {
    return true;
}); 

Cache Event at Javascript Side

// Initiate the Pusher JS library

var pusher = new Pusher('YOUR_API_KEY', {
    encrypted: true
});

// Subscribe to the channel we used in our Laravel Event

var channel = pusher.subscribe('notification-send');
channel.bind('App\\Events\\NotificationEvent', function(data) {
    // this is called when the event notification is received...
});

Testing and Setup

Using the below route we can send a notification.

Route::get('test', function () {
    event(new App\Events\NotificationEvent('Monika'));
    return "Event has been sent!";
});
January 16, 20211 minuteauthorMonika Vaghasiya
How to integration google ad in android app. Part - 1

Dear, Friend in this blog we discussion google ad integration. Many companies work in client base & product base. Product based company in very very important ad integration in the app. Multiple types of AD are available like a Facebook ad, start-up ad, google ad, etc. Today we learning google ad integration.

Type of Google AD:

  • Banner AD
  • Interstitial Ad
  • Rewarded Video Ad
  • Native Ad

1.Banner Ad

Banner Ads occupy only a portion of the screen depending on the ad size that is created. It comes in multiple sizes Standard, Medium, Large, Full-Size, Leaderboard, and Smart Banner. Smart banners are very useful when you target multiple device sizes and fit the same ad depending on the screen size.

2.Interstitial Ads

Interstitial ads occupy the full screen of the app. Basically, they will show on a timely basis, between screen transition or when the user is done with a task.

3.Rewarded Video Ad

This ad shows a video-type ad.

4.Native Ad

In this app in full description ad showing.

Create a new project

Create a new project in Android Studio from File ⇒ New Project.

Open build. Gradle and add play services dependency as AdMob requires it.

compile ‘com.google.android.gms:play-services-ads:11.8.0’

build.gradle
dependencies {
    compile fileTree(dir: 'libs', include: ['*.jar'])
    testCompile 'junit:junit:4.12'
    compile 'com.android.support:appcompat-v7:26.1.0'
    compile 'com.android.support:design:26.1.0'

    compile 'ccom.google.android.gms:play-services-ads:11.8.0'
}

Add the App ID and Ad unit IDs to your strings.xml.

    AdMob
    Interstitial
    Welcome to Admob. Click on the below button to launch the Interstitial ad.
    Show Interstitial Ad
    Show Rewarded Video Ad

    ca-app-pub-XXXXXXXX~XXXXXXXXXXX
    ca-app-pub-XXXXXXXX~XXXXXXXXXXX
    ca-app-pub-XXXXXXXX~XXXXXXXXXXX
    ca-app-pub-XXXXXXXX~XXXXXXXXXXX

Create a class named MyApplication.java and extend the class from Application. In this application class, we have to globally initialize the AdMob App Id. Here we use MobileAds.initialize()

MyApplication.java

public class MyApplication extends Application {

    @Override
    public void onCreate() {
        super.onCreate();
         MobileAds.initialize(this, getString(R.string.admob_app_id));
    }
}

Open AndroidManifest.xml and add MyApplication to tag.

<meta-data
    android:name="com.google.android.gms.ads.APPLICATION_ID"
    android:value="ca-app-pub-3940256099942544/6300978111"/>
January 13, 20212 minutesauthorPankaj Valani