Developing an e-commerce website is a complex process. From defining the purpose, design to identifying the ways in which its user will make the payment, developing a website requires a lot of efforts. But, all those efforts might go in vain if the website is solely developed and no step is taken to ensure its proper functionality.
Testing an e-commerce website is a crucial step that helps ensure that it continues to deliver the required performance and keeps its users happy. It is also important to be sure about software’s reliable performance, optimum quality and capacity utilization. Similar to its development, testing an e-commerce website demands the tester’s proper attention. Some of the common techniques that can be used for testing an e-commerce website are as mentioned below:
Compatibility With Different Browsers
This form of testing is conducted to ensure that the product being developed offers provide proper support for early browsers and has browser specific extensions. While conducting this testing, it is also important to verify that it is able to cover main platforms like Linux, Windows, Mac etc.
Testing the product for this feature helps in verifying any incorrect display of pages, runtime error messages, poor download time of a page, dead hyperlink or font sizing error. Identifying this form of error helps in ensuring that all such errors are rectified on time.
This includes testing the website on parameters like the duration for which a session lasts, its storage, etc. Testing this feature is important to ensure the maximum safety and security of the user’s confidential data like bank account details, passwords, etc.
When you own an e-commerce website, it is important to ensure that it proves useful to its users. Test to ensure that it does not have poor site navigation, performs when someone navigates through the catalogue and is also available with complete support, in case the need arises.
Analysis of Content
One must ensure that the content available/visible to the end user is authentic and not at all misleading. This implies that the website should be thoroughly checked for the presence of any offensive or deceptive content, copyright of the images present on the website, possibility of personalizing the content, etc.
Data Backup and Recovery
Any e-commerce business runs on the basis of data availability. Therefore, it is important to ensure that there is no risk of data loss. In case of any data loss, there should always be a possibility of recovering the same. The risk of backup failure should not exist in case of e-commerce website.
Performance of Shopping Cart Features
The functionality of shopping cart is the utmost important part of an e-commerce website. When testing an e-commerce website, one must check the performance of its shopping cart in terms of adding or removing the items, processing of order and payment, tracking order, etc.
Performance for Global Audience
The website should never be limited to serve a particular set of audience. Making it viable to use for a mass audience by offering features like language support and display, its sensitivity to different cultures and regional accounting can make the website a path towards gaining a large customer base.
The extent to which a website integrates with the system is an important factor to consider when developing an e-commerce website. To verify this, the testing team needs to check and confirm the data interface format, interface frequency and volume capacity, updates and performance.
Login and Security
Testing an e-commerce website requires one to test it on several grounds like login capability, access control, ability to handle web attacks, transmission of information and viruses. It is also important to ensure that there is no breach of data or threat to the user’s data when he/she is using the website. app testing
It is important to remember that performance testing is the key to success for any e-commerce website. Conducting this form of testing ensures that there is no delay in its response time or handling any requests raised by the user. Remember, launching an e-commerce website is not an end; it is rather a beginning to delivering the best-in-class experience to the user that can be ensured only by conducting regular testing and maintenance.
Testers infrequently suppose about the difference between average and high quality tests. However, also it's frequently inconspicuous, If the test case is good. It indeed simply dissolves in the process of software verification. Testers flash back it only when they find a bug in a system. The following is an analysis showing that your test is of high quality and dependable.Tests Are Suitable for robotisation Occasionally, you can see tests that aren't completely automated. The most popular reason is that commodity is veritably complicated or nearly insolvable.
Test is performed regularly
The test doesn't crash unless the software has changed. Such a rule applies to the basics of original data generation. For illustration, we test the enrolment process for a new stoner. No doubt, if the system doesn’t induce the original dispatch, such a test most probably won’t serve on product.
Test ends with confirmation
It’s true, except in situations where one should clear the information and perform some other processes. Completion by confirmation is the stylish for any test case performing. similar allows you to make sure that the performed action actually passed rightly.
Test is stable and can be habituated in CI/ CD
still, they aren't stable enough to be used with CI/ CD, If your test suites regularly fail. Because every other product company is trying to reach CI and CD, occasionally similar tests aren't only ineffective but indeed dangerous. That’s because they take a lot of time and aren't suitable for automatic use in CI anyway.
Test requires minimum support
Tests aren't created independently. Most frequently, it's the work of a group of people who also have to support them in the future. Any member of the design should understand the test structure snappily and fluently enough. They don’t have to put in too important time and trouble. Indeed if tests are created by one person, occasionally, it can be extremely delicate to understand what this test is responsible for if it isn't created specifically to make tests easier to understand.
Tests Function in resemblant and nothing crashes sooner or latterly, test runs will take a veritably long time. In turn, this leads to slow programming speed and causes the so called “untested patch” effect.
It's worth allowing about resemblant testing so that the checking process would run smoothly. However, it automatically makes resemblant prosecution an easy task of structure debugging rather than a thing of rewriting test cases by all actors of the cargo testing company, If the tests are actuated in resemblant and they do n’t connect.
The Basic Concept of Sanity Testing
When time is brief, Sanity testing are often a far better option than not testing in the least. it's performed to check the modules so their impact are often determined, but without going in-depth. it's useful when deadlines are strict and there's not enough time available to thoroughly test the appliance.
In an Agile environment, big releases are planned systematically and delivered to the client, whereas sometimes, because the situation demands, small releases got to be delivered where there's no overtime available for the testing, leaving no time for documentation of the test cases, bug reporting or Regression Testing.
Items to think about in Sanity Testing
Sanity Testing is performed when time is just too short to check the build thoroughly, and it’s impossible to execute all the test cases. this example risky, and therefore the possible implications are tremendous. To minimise mistakes and oversights, a tester should lookout of a couple of things at their end.
It is advisable to not accept the build where there are not any written requirements available. Sometimes the client conveys changes and/or requirements verbally and expects us to regulate accordingly. Compel the client to supply some written points on acceptance criteria.
Sanity testing is completed when there's not enough time to check the appliance thoroughly, leaving you unable to document bugs and test cases. this is often a but ideal situation so make certain to form your own notes. Document your bugs roughly on your notepad and if there's a while left, share those together with your team for future reference. Throw the ball into the courts of others. Email the list of issues to each stakeholder.
Automation testing can help reduce the pressure of manual efforts.Finally, draft an email containing the most details that you simply have tested, also as what you probably did not test. Give justification and reasons for the bugs that are resolved and people which haven't been.
Advantages of Sanity Testing
Sanity testing focuses on a couple of major areas of functionality which may help in identifying core functionality issues, ultimately saving time Sanity testing is typically non-documented During sanity testing, we are ready to identify missing and dependent functionalities.
Disadvantages of Sanity Testing
The primary focus of the sanity test is to see that the functions of the appliance work needless to say During times when deadlines are tight, organizations like better to perform sanity testing (bypassing regression testing) which leaves a number of the functionalities unattended. this will mean issues continue the assembly environment leaving a nasty impact on the companies. As said, it's non-documented so no official reference is out there.
In the end, the sort of testing you select that situation depends on the intuition of testers. Devise a technique to realize your end-goal. Define how you'll proceed and what you aim to realize with the short time span.
What is GUI Testing?
GUI Testing is a type of testing in which an applications’ Graphical User Interface (GUI) is tested to make sure it is in line with the expectations. GUI testing involves checking the objects on the UI (User Interface), which are the objects that we can see on the screen. Anything the user sees in the system or application is a GUI. Let us consider that if you visit a website, then the homepage is the GUI (graphical user interface) of the site. The source code will not be visible as the user can see only the UI interface. Mainly the focus of GUI testing is on the design pattern, images, alignment, spellings and the overall look and feel of the UI.
Why do we need GUI testing?
To get the answer you need to think as a user, not as a tester. It is the User Interface of the Software/Application that is a deciding factor to know whether a user is going to use the Application further or not. The looks and designs of the Application/Software are what a typical user will first look at. Secondly, he checks how easy it will be for him to understand and navigate through the UI. If the Software/Application is more complex and not appealing or if the user is not comfortable with the Interface design, then he is not going to use that Application again. That’s the reason, GUI testing is a matter for concern and should be taken very seriously. Also, proper testing should be carried out in order to make sure that GUI is free from any issues.
How to create test cases and how to do GUI testing?
UI Testing mostly involves the checking the various elements on the screen for their look and feel, the test cases should be written in such a way that they validate the following points for each of the UI objects. Size, position, width, and height of the objects with reference to other objects on the screen, Error messages displayed on the screen, the color and font of the error message. Errors are normally in Red color. Readable and inconsistent across the application unless specified by the client. Checking the same screen in different resolution with the help of zooming in and zooming out like 640 x 480, 600×800, etc. Also if there is a requirement you may want to check it in a mobile browser as well. Font color, hyperlink color, error/warning message color, etc. Quality of the images on the screen, if applicable. Spellings, grammar, and punctuations. Scrollbars according to the size of the page if any. Checking disabled fields if any. Checking the size of the images.
Challenges in GUI Testing:
The list of GUI test cases can be very exhaustive and time-consuming and it requires a lot of manual effort and the quality of the testing would depend on the skills of the tester. Number of automation tools available is very limited GUI is usually unstable during the initial development phases, so GUI testing is postponed to the end of the testing cycle, which sometimes creates a time crunch.
What Is ERP Testing?
Before going into ERP testing, we've to know about the ERP. ERP stands for Enterprise Resource Planning. ERP Testing is critical since each business can customise its workflow depending on the needs of their organisation. When doing ERP testing, the tester has got to understand the business workflows, data flows, and ERP modules. Then only he/she are going to be ready to test and ensure the system implementation is suiting their organisation.
How To Do ERP Testing?
ERP Testing mainly focuses generally on functional testing and performance testing. The next preference is given for the mixing between the modules and therefore the data flows. ERP testing are often done either manually or automatically. ERP testing are often wiped out the below phases:
Identify the business processes and define the scope of testing.
- Setting up a test system.
- Prepare Test Plan.
- Prepare the test suites.
- Create test data sets.
- Write test cases.(manual/automated)
- Test Execution.
- Prepare Test Reports.
Different Types Of ERP Testing
Functional Testing: Functional testing will cover the aspects of compatibility, localisation, integration with other systems, etc. The testing are often done either manually or by automation. This is the primary testing type got to be conducted since the functional workflow should work flawlessly. After functional testing completed, the opposite sorts of testing got to be performed. The testing are often done by manual or automated testing.
Integration Testing: Integration testing usually conducted when an application is interacting with multiple components. The components need to be tested individually. After the completion of the testing of the modules, it must be tested with all components as an entire workflow. Then only the system should work sort of a single unit at the top after integration seamlessly.
Performance Testing: Performance testing usually conducted to make sure what percentage users can access the system at an equivalent time and what's the reaction time during that. The user volume and therefore the concurrent usage are going to be more after the implementation of ERP systems. It is critical to try to to the performance testing of the ERP system since it's to interact with multiple applications.
Security Testing: Security testing is conducted to make sure that the system follows the quality security policies and rules. It helps to spot risks, threats, and vulnerabilities of the system. After identifying the vulnerabilities, those should be fixed and tested before the implementation of the ERP system.
Below are the followings points which can we learn from other competitors about beta testing.
The important thing that you can learn from your competitors is how they proceed with the beta testing and how they strategise their every action. They prepared several instructions before proceeding with the beta testing. Proper project planning should be written down and agreed upon by the other fellow mates. The objective of the beta testing and how you’re going to achieve that goal should be clear.
If you’ve ever looked at the team of other competitors who include professional beta testers, they are able to achieve their work more easily. You can also gather a team of professionals with experience in the beta testing. Their opinions and aspects would be totally different which will provide various working conditions which can be used for the beta testing procedure.
If you want to improve your structure of software or modifying it, you can learn how the other competitors take feedback from their users. By taking the proper feedback from their users they alter every single of the bugs or error which shows up during the beta testing procedure. You can also improve your software by taking feedbacks from your user when they start using the beta software. The feedback can be in the form of bugs report, quotes, suggestions or surveys.
Learn the major tools which are being used by the other software testing companies and try to understand the concepts of different tools which are used in the beta testing procedure. Thus it would be a great thing to learn from the other top companies and follow their footsteps. Try using different tools and adapt them.
Many of your competitors may use beta testing as a marketing strategy. They strategise their market planning and create awareness among the users about the beta software. It helps in creating a buzz among the beta users and creates eagerness among them. Thus you can also use this type of strategy to engage your beta users and create more eagerness among them. This will help in the involvement of a beta user if there is a new version of the beta software which is going to update.
If you want to make your application more useful, you need to understand what platforms you are using to test your software. Learn from the other competitors and see which platforms they are using for beta testing of their software. You can learn to release an app which can perform on more than one platform with more than one different ways of performance. This is the best way to make your software more usable by doing tests on different platforms which you can learn from your competitors.
You can use the tool which your competitors use to save time by taking the valuable feedback from the beta users. This will help you to take valuable feedback from the user directly to your tool services. You don’t have to ask them over a phone or visit them. This tool will help you to set up a particular email ID which can be used to catch feedback from the users.
You can learn simple to complex things from your competitors. The simplest thing which your competitors can teach you is the patience and integrity. You don’t have to falter when your QA testified software comes up with a lot of errors and bug while running beta testing. There are many companies which face failures and still come up with a great solution for their services.
Your competitors may use quantity of beta testers to test their software in a real You can also get a large number of beta testers who are professional in testing the software under real-work conditions. This will help you to get a plenty of feedback on different aspects of your software. Always look for the quality beta testers and invite them for beta testing.
The last thing you can learn from your competitors is how they handle their feedback and bugs reports. How fast they can be to provide the solution to that problem. You can have an effective team of experts which can take this valuable feedback and without wasting any time comes up with a solution and makes your software error Major companies solve their bug issue in just a few times after getting a feedback.
User Acceptance Technique is widely used for its efficiency and effectiveness.If we followed all steps of User Acceptance correctly then it will increase the satisfaction of a Customer.
UAT is a process of verifying that a Software or a System works appropriately as per the User Requirement.The main purpose of this testing is to ensure that a software system is all set to be in front of users in a real world.This testing phase also known as Beta and End-user testing and is mostly considered during the web development process to ensure that software is ready for the final installation for the Client site.
Types of User Acceptance Testing
- Alpha & Beta Testing: Alpha testing is done by the staff members only on an internal whereas beta testing includes the Customer's environment with the help of some customer who will going to use our System or Software.
- Black Box Testing: This type of functional testing includes all functionalities of the System without knowing the internal code structure.
- Contract Acceptance Testing: In Contract type testing, software is tested against some criteria which are already predefined in a proper contract.
- Operational Acceptance Testing: This type of Acceptance testing ensure that all the workflow used in system are working properly.
- Regulation Acceptance Testing: Compliance Acceptance Testing helps in investigate the software fulfils all the guidelines of legal and governmental process.
Criteria Before Perform User Acceptance Testing
- Entire application code should be up to date.
- Integration testing, unit testing and System testing must be completed before we perform User Acceptance Testing.
- There should not be any high/medium faults in the Integration phase of Testing.
- There must be no major defect in the Regression Testing.
- All the error/defects must get solved which we face during the testing and then testing should be done again to verify the error got fixed or not.
Involvement of Users in User Acceptance Testing:
The group is most essential for the UAT must include real end users that will going to perform a test on your system.The stakeholder and other group must incorporated that means an individual of every group is involved in the development phase must be in the team.
Start User Acceptance Testing:
After the explanation of UAT as above, you must get clear about what and why UAT must include in the software development phase. Mainly there are total of four steps that must be considered but it will depend on the number of user that will take advantage of software. The main criteria that must be followed in the software are the ‘working’ requirement of the assembled application. You can easily get a hang of it from the stories of users or system requirements. The second step is to create some test cases for UAT. User Acceptance Testcases are the test steps sets, expected results and execution conditions must be developed for some specific purpose.
These are some main points of the User Acceptance Testing that is used in the development cycle. The projects are reduced to the like of any errors that are elevated and it will reduce the total work required in the maintenance or development phase. On above all of that , you will get a happy and satisfied user that will give you more revenue.
What is Use Case Testing and How to Prepare a Test Case for Testing?
In the phases and life cycle of software development, use case plays an important role. The entire process depends on the actions of the user and the response by the system to the actions. Hence it can be seen as documentation of the actions which is performed by the user or actor and then the corresponding interaction by the system to those actions. Not all the use cases result in achieving the goal by a user to the interactions with the system.
In a use case, the system responds to the situation or behavior. It is user-oriented rather than system-oriented. That is, they are actions that are done by the actor/user and not the output produced by the system. Hence the development team writes the ‘use cases’ as this phase depends on them. The writer of use cases, a team of development, customers, all of them together contribute towards the creation of use cases and testing.
What is Use Case Document?
Use case documentation helps to complete an overview of all the several ways in which the user interacts with the system to achieve the desired objective. The documentation will help to check the requirements for the software system and what is lacking in this process.
Who will use the Use Case Document?
As the documentation helps to get an overview of ways in which users can interact with the system, better documentation is always required for easier results. This documentation will be useful to the software developers and software testers along with the stakeholders.
There are several types of uses for these documents. It helps developers to implement the code and design the same. Further, testers use them to create test cases. Business stakeholders, on other hand, use the documentation in order to understand how the software works and their respective requirements.
Elements in Use Case Testing
The major elements of the use cases are brief introductions which help to explain the case.
- Actor, that is, the users which are involved in use case actions.
- Precondition, which is the conditions that need to be satisfied before the case begins.
- Basic Flow, or the main scenario which is a normal workflow in the system. In other words, this is a flow of transactions done by actors to accomplish their goals.
- Alternate flow, which is a less common interaction done by an actor with a system
- Exception flow, which prevents a user from achieving the goal
- Postconditions that are required to be checked after the case is finished.
How to Prepare Test cases?
It is best if the test cases for the main scenario are written first and then written second for alternate steps. These steps in test cases are from use case documents. Cases are supposed to be required as steps and the user or actor must be able to enter the same. Test design techniques can be used and developed to help reduce the number of test cases which can help reduce the time taken for testing.
Writing test cases and testing is an iterative process. Practice and knowledge of domain and system are required in this case. Using case testing in applications can be used to find missing links and incomplete requirements. Finding and modifying the same will bring efficiency and accuracy into the system domain.